What are the responsibilities and job description for the Claims Auditor position at Crawford & Company?
Job Description
Auditors conduct open- and closed-file reviews of clients' records in order to identify claims with recovery potential. Pertinent information from identified claims is electronically recorded by Auditors for data entry. Auditors conduct reviews in office and on-site at clients' locations. This position works under the direct supervision of the Intake Manager.
Responsibilities
Why Crawford?
Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time.
At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.
We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com .
When you accept a job with Crawford, you become a part of the One Crawford family.
Our total compensation plans provide each of our employees with far more than just a great salary
Auditors conduct open- and closed-file reviews of clients' records in order to identify claims with recovery potential. Pertinent information from identified claims is electronically recorded by Auditors for data entry. Auditors conduct reviews in office and on-site at clients' locations. This position works under the direct supervision of the Intake Manager.
Responsibilities
- Completes initial review of the claim file considering state of loss, negligence law, statute of limitations, and subrogatable coverages.
- Evaluates any liability or coverage decisions by the client or adverse company for possible subrogation.
- Assesses whether the client has opened and exhausted all sources of recovery for possible subrogation.
- Documents and updates the claim accurately and completely with all pertinent claim information and enters claim information into company database.
- Maintains status reports for tracking trends and patterns in productivity.
- Performs other duties as assigned.
- Four-year degree from an accredited institution is preferred, but not required.
- Strong analytical skills.
- Attention to detail.
- Ability to perform work with little or no supervision.
- Ability to communicate clearly, with proper grammar, both verbally and in writing.
- Proficient use of MS Office applications and PDF documents.
- Must have the ability to deal with demanding customers in a tactful, professional manner.
- Has regular predictable attendance.
- Maintains confidential information.
- Able to travel for occasional one — two-week periods.
- Willing to work the necessary hours to complete projects.
Why Crawford?
Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time.
At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.
We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com .
When you accept a job with Crawford, you become a part of the One Crawford family.
Our total compensation plans provide each of our employees with far more than just a great salary
- Pay and incentive plans that recognize performance excellence
- Benefit programs that empower financial, physical, and mental wellness
- Training programs that promote continuous learning and career progression while enhancing job performance
- Sustainability programs that give back to the communities in which we live and work
- A culture of respect, collaboration, entrepreneurial spirit and inclusion