Human Resources Director

Crawford Care Center is seeking an experienced and people-focused Human Resources Director to lead our Human Resources department and support a positive, professional, and engaged workplace.

The HR Director will oversee all aspects of human resources operations, including recruitment and retention, employee relations, onboarding, performance management, compliance, benefits, personnel records, and employee engagement. This position will work closely with facility leadership and department managers to ensure HR practices support both our employees and the quality of care provided to our residents.

Key Responsibilities

• Direct and oversee all Human Resources functions and activities within the facility

• Develop and implement recruitment strategies to attract qualified healthcare professionals and support staff

• Manage the full hiring process, including job postings, candidate screening, interviews, offers, and onboarding

• Partner with department managers and leadership to identify staffing needs and recruitment priorities

• Oversee new-hire orientation and ensure employees complete all required onboarding documentation

• Maintain accurate and confidential personnel files and HR records

• Ensure employee records, licenses, certifications, background checks, and required documentation remain current

• Monitor and support compliance with applicable federal and Pennsylvania employment laws, regulations, and facility policies

• Ensure compliance with applicable healthcare and long-term care employment requirements

• Develop and maintain HR policies and procedures in collaboration with facility leadership

• Manage employee relations matters, including workplace concerns, investigations, conflict resolution, and disciplinary actions

• Advise leadership and department managers on employee performance, attendance, disciplinary matters, and HR policies

• Oversee employee performance evaluations and related documentation

• Administer and communicate employee benefits and assist employees with benefit-related questions

• Oversee attendance and leave-related processes

• Develop and implement employee retention and engagement initiatives

• Coordinate employee recognition and appreciation programs

• Identify opportunities to improve employee satisfaction, morale, and workplace culture

• Monitor turnover and recruitment metrics and provide HR reports to facility leadership

• Maintain knowledge of current HR laws, regulations, and best practices

• Ensure appropriate documentation and confidentiality of sensitive employee information

• Participate in leadership meetings and contribute to facility-wide planning and decision-making

• Support staff education, training, and professional development initiatives

• Work collaboratively with department leaders to promote teamwork and a positive work environment

• Perform other duties and responsibilities as assigned by facility leadership

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Healthcare Administration, or a related field preferred

• Previous Human Resources management or leadership experience required

• Experience in a skilled nursing, long-term care, rehabilitation, or healthcare setting strongly preferred

• Working knowledge of employment laws, HR practices, and compliance requirements

• Strong leadership, communication, and interpersonal skills

• Excellent organizational and time-management abilities

• Strong problem-solving and conflict-resolution skills

• Ability to handle confidential and sensitive information with professionalism and discretion

• Proficiency with Microsoft Office and HR-related software and systems

• Ability to work independently while effectively collaborating with facility leadership and staff

• Strong attention to detail and ability to manage multiple priorities in a fast-paced environment

Ideal Candidate

The ideal candidate is a hands-on HR leader who is approachable, organized, solution-oriented, and comfortable working closely with both employees and facility leadership. The HR Director should be able to balance employee advocacy with organizational needs while maintaining professionalism, confidentiality, and compliance.