SIS and Accountability Technician

Position:  SIS and Accountability Technician

Reports to: District Accountability Facilitator
Terms of Employment: Full-Time
Pay Grade: 67
FLSA Status:  Non-Exempt

Position Summary

The SIS and Accountability Technician supports the district’s Testing and Student Information Services departments by providing administrative, technical, organizational, and operational assistance. This position coordinates testing materials and activities, supports student information processes, maintains accurate records and documentation, assists with data management and reporting, and provides customer service to schools and district personnel.

Essential Job Duties and Responsibilities

The SIS and Accountability Technician provides administrative duties that are not limited to administrative and technical support; assistance with the preparation, organization, and dissemination of district training and test materials; and supporting the creation, maintenance, and troubleshooting of student, teacher, and staff accounts.

The SIS and Accountability Technician will assist the Testing Department with the preparation and distribution of test materials to each school, and also collaborate with the schools to check in testing materials at the end of each administration. The SIS and Accountability Technician will also assist with test training of school test coordinators and other testing personnel as needed, and they will maintain user roles and permissions in NCTest. In addition, the SIS and Accountability Technician is responsible for maintaining consistent communication with each school to ensure deadlines are met, and annual training/required documentation is accounted for. Concerning the Student Information Services department, the SIS and Accountability Technician will assist with data quality assurance and verification, including the identification of discrepancies, missing information, or potential errors. 

Knowledge, Skills, and Abilities

• Knowledge of school district operations, testing procedures, student information systems, and administrative processes.
• Strong attention to detail and accuracy.
• Proficiency with Microsoft Office, Google Suite, or comparable productivity software, including word processing, spreadsheets, email, and presentations.
• Ability to learn and effectively use NCTest, Infinite Campus, and other district and state technology platforms.
• Ability to maintain confidentiality of student information and secure testing materials.
• Ability to work independently while also functioning effectively as part of a team.
• Ability to troubleshoot routine data, system, and administrative issues.

Working Conditions

The SIS and Accountability Technician works in an environment requiring frequent communication with school and district personnel and may require travel to schools to deliver materials, provide training, monitor testing, or provide operational support. The position may require flexibility during testing windows, enrollment periods, state reporting deadlines, and other critical data-processing periods.

Performance Expectations

The SIS and Accountability Technician is expected to demonstrate accuracy, confidentiality, organization, initiative, responsiveness, professionalism, and strong customer service. The employee is responsible for appropriately handling secure testing materials, confidential student information, and sensitive district records while adhering to all applicable federal, state, and local requirements and district policies.

Qualifications: 

• High school diploma
• A minimum of two years of experience with computer processing and data entry required.
• Associate's degree from a two-year college or technical school preferred.

Evaluation:  Performance of this job will be evaluated in accordance with provisions of the Board and local policy on evaluation of personnel.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. As such, it is not intended to contain all of the duties and qualifications required of an employee in a single position (job). Consequently, it is not to be perceived as a position (job) description or as identification of essential functions as required by ADA.

**By submitting your application, you are indicating that you have read the above position description of the job for which you are being recommended. In addition, you are indicating that you are aware of the essential duties of the position and that you can perform the essential functions of the job. You agree to perform each of the duties identified on this job description and understand that failure to perform any of the duties may lead to reprimand up to and including dismissal by the Craven County Schools Board of Education.

*In compliance with Federal Law, Craven County Schools administers all education programs, employment activities and admissions without discrimination against any person based on sex, race, color, religion, national origin, age or disability.