Permitting Technician (10043)

## Primary Purpose

Work involves processing applications for environmental health permits, construction trades, residential utility taps and land use permits. Employee is responsible for issuing permits, collecting applicable fees and answering general questions from public and by phone.

## Essential Functions

• Provides assistance to customer submitting various applications and obtaining permits to perform development work.
• Answers general and non-technical questions related to permits, procedures and ordinance.
• Collects and accounts for applicable fees and prepares deposits as needed.
• Balances cash drawer on a daily basis.
• Issues permit upon approval of applications and enters data in an automated record system.
• Complies, prepares forms, permits notices, licenses or form letters with designated or routine information.
• Maintains application files and a log of permit activity.
• Answer telephone and respond to inspection inquiries and scheduled inspections.
• Read and interpret F.E.M.A. Flood Maps, Topographic Maps, Census Tract Maps and Zoning Maps.
• Determine zoning, watershed and flood plain information about specific property from maps and ordinances.
• Assist customers in basic preparation of applications for conditional uses, variances and rezoning petitions and explain processes involved.
  
  

## Minimum Education and Experience

• Graduation from high school supplemented by 1 to 2 years of experience in county or municipal level permitting operations, secretarial or clerical work, preferably in construction or building trades operations or any equivalent combination of training and experience which provides the required knowledge, skills and abilities.
• Advanced computer skills required to work with governmental software applications.
  
  

## Additional Information

• Receive and document complaints and direct them to appropriate personnel for resolution.
• Prepare, type and distribute correspondence, records and reports related to Central Permitting.
• Provide general information to the public about zoning, building codes, environmental health and public utilities requirements.
• Performs other related work as requires.
• May be required to serve during times of disaster.
  
  

**Knowledge, Skills, and Abilities**

• Has broad, general knowledge of local codes and ordinances relating to zoning, environmental health, construction trades and public utilities.
• Has general knowledge of State building codes, construction procedures, practices and terminology.
• Has general knowledge of County geography and business/residential development patterns.
• Is able to use common computer driven word processing, spreadsheet and file maintenance programs as well as customized software for permitting.
• Is able to draw the plans and interpret deeds and site maps.
• Is able to read and interpret various maps such as topographic, flood, census tract, watershed, zoning, subdivision, road and land use maps.
• Is able to communicate effectively and tactfully with customers and handle irate customers by explaining complex materials in simple, concise terms.
• Has knowledge of County policies, office procedures and programs.
• Is able to establish and maintain effective working relationships with co-workers and other departments in County government.
• Is able to function successfully in a fast-paced environment.