What are the responsibilities and job description for the Seasonal Fulfillment Associate position at Crate & Barrel?
Overview
We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding.
We’re here for it. We think you should be too. We’re looking for a driven professional with an inclusive mindset to join our team as a Seasonal Fulfillment Associate.
Architecturally inspiring, our stores are modern, warm and bright and are made even more beautiful by the Seasonal Associates who ensure our shelves are filled, our displays are complete and our stock room stays prepped and “at the ready” to fulfill customer orders in our stores. The heartbeat of a store’s operation, these roles are largely behind the scenes but help us deliver exceptional customer service and drive sales. Working in a fun environment that values teamwork and collaboration, these problem solvers are efficient, detail-oriented and pitch in wherever it’s needed. Interested in learning more about retail or supply chain? Home on a holiday break? We have flexible hours and a friendly, fast-paced environment that values diverse perspectives to strengthen our team. Let’s explore how a seasonal position could be a great fit for you!
A day in the life as a Seasonal Fulfillment Associate….
- Lead by example and support store management in holding self and others accountable for store profitability and operational excellence.
- Drive sales through engagement of customers, sharing and demonstrating product knowledge and product expertise, as needed.
- Communicate and have awareness of applicable promotions, offers, loyalty programs, and other initiatives to customers, as needed.
- Engage in, maintain and support store safety standards and training
- Possess and demonstrate excellent service and company standards in selling, customer service, visual merchandising, and teamwork.
- Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy Guide.
Seasonal Fulfillment:
- Process all incoming and outgoing packages, including customer curbside pick-up orders, ship from store, and buy online, pick up in store, in a timely manner.
What you'll bring to the table…
- Stock, Distribution Center, or retail experience preferred
- Good reading, written and verbal language skills (English)
- Good communication skills, basic math
- Ability to move and/or lift up to 65lbs; heavier product with team assist
- Must be able to work the weekend after Thanksgiving AND the days surrounding Christmas
- Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night