Leadership Opportuntities

What does a Leader at Crate and Barrel look like? Your strategic thinking, passion for retail and home design, and your ability to connect with people will help you to excel in a leadership role at Crate and Barrel. As a leader in our stores, you inspire and empower associates to achieve their personal and professional goals. You also create an environment where associates want to provide an exceptional store experience for all of our customers. You coach and mentor associates to develop their talents, think big, and strive toward career advancement opportunities. Your commitment to high achievement and driving results is contagious to others and motivates them to do the same.

What you'll bring:

• Retail experience with a strong passion for leading teams
• Proven success in developing skills and future leaders
• Excellent communication skills and interpersonal skills
• Outstanding organizational and time management skills
• A commitment to driving and achieving results in a fast-paced environment
• Your sense of personal style with a discerning eye and passion for design and home furnishings
• Availability to work days, evenings and weekends, including Saturday and Sunday in some weeks
  
  

What you'll do:

Leadership

• Directly or indirectly lead teams of associates at a variety of levels, depending on position, in setting and maintaining sales, customer service and/or visual merchandising goals and standards for all associates
• Encourage and foster collaboration, cooperation, and co-ownership across all business channels
• Building a high energy culture of fun and engagement focused on service and results
• Ensure the execution and standards of the store vision and mission
  
  

Job Knowledge

• Establish priorities and set direction for associates in conjunction with other store leaders.
• Ensure full understanding and awareness of all store communications including product information, current advertising, promotions and other marketing initiatives.
  
  

Results Oriented

• Achieve established goals, identify and analyze problems, and offer solutions that produce positive results
• Help to manage controllable costs, profit and loss, and maintain fiscal responsibility for the store
  
  

Communication/Teamwork

• Communicate with associates and other leaders on a regular basis.
• Provide associate and customer feedback to associates and other store leaders
  
  

Leadership Positions within our stores:

Assistant Store Leader, Design & Trade

• As Assistant Store Leader, Design & Trade, your passion for sales expertise and leadership over customer service will help the store to reach its highest potential. You will lead the entire sales staff to provide training for sales skills and excellent experiences for all of our customers.
  
  

Assistant Store Leader, Visual

• Being an Assistant Store Leader, Visual will bring you to the forefront of executing on Crate's high visual standards. As the leader of maintaining the store's beauty and welcoming presence for customers, your passion for design and merchandising will serve you well.
  
  

Assistant Store Leader, Operations

• Keeping the stockroom of our stores neat, organized, and helpful to our associates is the primary responsibility of the Assistant Store Leader, Operations. As a leader of providing our customers with the right products at the right time, you will help to drive productivity and efficiency in our stores.
  
  

Assistant Store Leader, Customer Experience & Outreach

• Drive sales and engagement through hands-on leadership and a focus on results. You lead programs, train staff, and implement initiatives to boost customer acquisition, retention, and loyalty. Oversee key programs (Design Services, Trade, Registry, events) to drive traffic and conversion, ensuring operational excellence and an elevated store experience by analyzing KPIs and maintaining brand standards.