What are the responsibilities and job description for the Assistant Site Merchant position at Crate & Barrel?
In this role, you will be responsible for defining & implementing digital merchandising strategies to drive conversion and category sales. You will be executing the full life cycle of products while consistently and thoroughly overseeing proofing of the site to ensure an excellent customer experience.
This is an on-site position (Monday through Thursday) based out of our Northbrook, IL office with the flexibility to work remotely on Fridays.
A day in the life as an Assistant Site Merchant...
This is an on-site position (Monday through Thursday) based out of our Northbrook, IL office with the flexibility to work remotely on Fridays.
A day in the life as an Assistant Site Merchant...
- Build products in retailer proprietary systems, including SKU setup and maintenance of SKU content, including: product copy style guide, product images, videos, and other assets
- Move the product creation process forward by effectively partnering with merchant and creative teams (copywriters, photo studio, production, etc)
- Strategically curates the selection, placement, and promotion of products on the e-commerce site, ensuring alignment with brand guidelines and revenue goals.
- Develops and refines merchandising rules and algorithms with a high degree of autonomy, aiming to enhance customer experience and drive key performance indicators.
- Independently manages the product lifecycle on the website, including decisions on new product launches, seasonal transitions, and end-of-life product strategies.
- Evaluates competitor merchandising tactics and market shifts, then independently recommends and implements strategic adjustments to maintain a competitive edge.
- Support team with defining & implementing product playbook strategies within categories by leveraging analytics & executing competitive research
- Responsible for maintaining product integrity, content accuracy, as well as taxonomy and categorization
- Partner effectively with merchant teams to improve accuracy and completeness of product data to positively impact product findability on site
- As needed, partner with Customer Research to conduct research projects with results that will ultimately influence site strategies
- Rapidly troubleshoot live site issues and resolve back-end and customer-facing issues related to site assets and item data
- The ideal candidate will be able to efficiently meet deadlines, be detail-oriented, able to self-organize, and strong communication skills.
- High attention to detail, process-oriented, fast learner, self-starter
- Demonstrated ability to learn new technology and systems
- Self-motivated, quick learner, and able to prioritize and multitask effectively
- Ability to collaborate and work on a busy and dynamic team
- Strong written and verbal communication skills
- Ability to define new strategies and processes and execute through to completion
- Ability to learn online merchandising best practices and strategies
- Comfort with online analytics (KPIs and systems/tools)
- Customer-centric and strategic mindset
- Demonstrated ability to navigate and seek solutions to problems
- Bachelor's degree
- Google Suite (Gmail, Google Drive)
- 1-2 years of retail, eCommerce merchandising, or related experience
Salary : $50,000 - $66,000