What are the responsibilities and job description for the Medical Office Administrator position at CRASMERE PSYCHIATRIC SERVICES, PC?
Company Description
CRASMERE PSYCHIATRIC SERVICES, PC is a mental health care company based in Staten Island, New York. We are dedicated to providing quality psychiatric services to our community. Our team is committed to mental health, offering support and care to improve the well-being of our patients. With a focus on compassionate care, we strive to make a positive impact.
Role Description
- This is a full-time on-site role for a Medical Office Administrator, located in Staten Island, NY. The Medical Office Administrator is responsible for managing day-to-day administrative tasks, including:
- Lead daily operations at the satellite clinic, ensuring smooth front desk and back-office workflow
- Run the Spravato® program: patient & provider registration (REMS), benefit verification, authorizations, scheduling, and compliance
- Oversee patient check-in/out, room preparation, and supply ordering
- Manage cleaning crew scheduling, medical staff & student schedules, and compliance documentation
- Reprocess insurance claims (workers’ compensation & no-fault) and assist with appeals
- Support clinic growth through marketing and outreach initiatives
Qualifications
- 3 years of managerial experience in a medical practice (psychiatry or specialty care preferred)
- Ability to work under pressure while maintaining a professional demeanor
- Exceptional communication, leadership, and analytical skills
- Strong organizational abilities and a desire to learn new information
- Knowledge of insurance verification, authorizations, and claims processing
- EMR/scheduling software preferably EZ Claims and Compulink
- Proficiency; Microsoft Office Suite and ChatGPT