Hearing Instrument Specialist

We are hiring a Hearing Care Provider to join our team in Cranston, RI due to clinic growth!.

Cranston Hearing Center is seeking a Licensed Hearing Aid Dispenser / Hearing Instrument Specialist (HIS) to join our trusted, patient-focused hearing care team in Cranston, RI.

This is an excellent opportunity for a provider who values meaningful patient relationships, advanced hearing technology, and a supportive clinical environment, without high-pressure sales tactics.

What You Will Do

• Patient Care & Clinical Responsibilities

• Conduct comprehensive hearing evaluations in accordance with Rhode Island licensing guidelines

• Recommend personalized hearing solutions based on patient needs, lifestyle, and hearing goals

• Fit, program, and adjust hearing instruments to ensure optimal comfort and performance

• Provide ongoing follow-up care, counseling, and long-term patient support

• Educate patients and their families on hearing loss, treatment options, and device use

• Perform in-office cleanings, troubleshooting, and minor repairs

• Patient Experience & Relationship Building

• Build long-term, trusted patient relationships through education and high-touch care

• Deliver a compassionate, supportive experience aligned with a “patient for life” approach

• Ensure consistent communication and follow-up to drive patient satisfaction and retention

• Support clinic growth through patient retention, referrals, and local outreach efforts

• Contribute to appointment conversion and overall clinic performance

• Maintain accurate, timely patient records and documentation

• Follow established clinical workflows and best practices

• Partner with support staff to ensure an efficient, organized clinic environment

What We’re Looking For

• Licensed Hearing Aid Dispenser / Hearing Instrument Specialist (required)

• Strong communication, counseling, and patient education skills

• Ability to work both independently and collaboratively in a team environment

• High level of professionalism, organization, and attention to detail

• A patient-first mindset and passion for improving quality of life through better hearing

Why Join Cranston Hearing Center?

• Supportive, team-oriented environment

• Focus on quality patient care over high-pressure sales

• Access to advanced hearing technology and tools

• Opportunity to build strong, long-term patient relationships

Benefits

401(k) with matching

Medical, dental, and vision insurance

Employer-paid life insurance

Optional supplemental life & AD&D

Critical illness & hospital indemnity coverage

Short-term & long-term disability

Paid time off

Employee discounts

Work Location: In-person – Cranston, RI
Total Minimum Guaranteed Compensation : $90,000.00 based on 40 hours per week