What are the responsibilities and job description for the Sr. Account Operations Manager position at Crane Worldwide Logistics?
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- Leads, directs and manages operations for account to ensure that the operations staff executes service agreements at or above the client's standards. - Maximize profitability through superior service, effective and prompt communications and follow-up on all pending matters. - Plan and monitor daily staffing schedules and adjusts accordingly to ensure adequate staffing levels that support operational demands and business objectives. - Manage revenue and expenses to budget constraints. - Trains, develops and motivates employees to peak performance and growth in their knowledge and responsibilities - Manages the financial aspects of the department (purchasing, budget preparation and review, financial reporting and monitoring expenses). - Other duties as assigned
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