What are the responsibilities and job description for the Operations Team Lead position at Crane Worldwide Logistics?
Job Descriptions:
- Ensure execution of daily operations within the department
- Accountable for production, supervision and discipline of employees
- Monitor and evaluate employees based on goals and standards
- Enforce import/export policy and procedure compliance
- Communicate with vendors/suppliers regarding shipment dispatch, routing, pricing, and rates.
- Respond to & solve problems as needed
- Maintain vendor relationships
Other Skills/Abilities:
- Problem solving- identifies and resolves problems in a timely manner
- Client Service- manages difficult client situations, responds promptly to client needs and welcome client feedback
- Quality management-look for ways to improve and promote quality and demonstrates accuracy and thoroughness
Job Requirement:
- Diploma or bachelor’s degree in business administration, Logistic, Operations Management, or related field.
- Minimum 3–5 years of working experience in operations or team management.
- Strong leadership and people management skills.
- Good communication and interpersonal abilities.
- Strong problem solving and decision making skills.
- Able to work under pressure and manage multiple tasks.