Administrative Assistant - Dispatch

Overview
We are seeking a highly organized and detail-oriented Administrative Assistant - Dispatch to join our team. This role is vital in ensuring smooth office operations, efficient dispatching, and excellent customer service. The ideal candidate will possess strong clerical skills, proficiency with office management tools, and the ability to handle multiple responsibilities in a fast-paced environment. Bilingual abilities and experience with medical or dental reception are a plus. This position offers an opportunity to contribute to a professional office setting while developing valuable administrative skills.

Responsibilities

• Manage incoming calls using multi-line phone systems with professionalism and courtesy, adhering to proper phone etiquette
• Assist with dispatching tasks, coordinating schedules, and maintaining accurate records of appointments and deliveries
• Utilize software such as QuickBooks, Microsoft Office, and Google Workspace for data entry, filing, and document management
• Provide exceptional customer support via phone and in person at the front desk, ensuring positive interactions
• Maintain organized files and documentation, including proofreading and verifying data accuracy
• Support office management tasks such as calendar management, appointment scheduling, and general administrative duties
• Handle billing, bookkeeping, and basic office bookkeeping tasks as needed
• Perform clerical duties including typing, data entry, filing, and proofreading documents to ensure accuracy and professionalism
• Assist with other administrative functions related to dispatching and office operations as required

Requirements

• Proven experience in office management, clerical work, or administrative support roles
• Strong computer literacy with proficiency in Microsoft Office (Word, Excel), Google Workspace (Docs, Sheets), and data entry skills
• Experience with QuickBooks or similar accounting software is preferred
• Excellent organizational skills with the ability to prioritize tasks effectively
• Strong communication skills with professional phone etiquette; bilingual abilities are a plus
• Previous experience in customer service or front desk roles; medical or dental receptionist experience is advantageous
• Ability to handle multi-line phone systems efficiently and courteously
• Demonstrated time management skills with the ability to multitask in a fast-paced environment
• Attention to detail for proofreading documents and managing records accurately
• Office experience combined with personal assistant or calendar management skills is desirable

This position is integral to maintaining efficient dispatch operations while providing outstanding support within our professional office environment.

Job Type: Full-time

Pay: $24.00 - $29.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $24 - $29