Sales Enablement Manager

Have you ever used the self-checkout? Played the slots at the Casino? Maybe you grabbed a drink from a vending machine or paid to park your car? If you’ve answered with a resounding “YES”, then you’ve done so with the aid of one of the 10 million devices installed by Crane Payment Innovations (CPI).

We make the technology that powers your everyday life, enabling more than 4 billion transactions every week in more than 143 currencies worldwide. From cash and coins to cards and mobile, we keep the world of payments moving with smart validation devices and business management software.

Headquartered in Malvern, PA, CPI is supported by: >2,000 global employees, 7 manufacturing sites, 12 corporate offices and a global Service organization.

WHAT YOU’LL BE DOING:

Reporting directly to the VP of Sales Strategy and Customer Engagement, you will support the sales team through a combination of multiple sales functions, serving as the liaison between internal (sales, marketing, product management, and customer service) and external customers. You will be responsible for providing the team with necessary resources to maximize productivity and sales, including the oversight of content, tools, technology, KPI’s, training programs, strategies and initiatives. Additionally, the Sales Enablement Manager will analyze performance data to inform and influence overall sales strategy and pinpoint gaps in internal knowledge and/or skillset. The Sales Enablement Manager plays a critical role in driving revenue growth and customer acquisition by managing pricing strategy, product management enablement, responding to RFPs, and supporting commercial excellence across CPI Service. This role requires a blend of analytical rigor, strategic thinking, and cross-functional coordination to ensure CPI delivers competitive, compelling, and compliant proposals that meet organization objectives. The Ideal candidate should be a creative thinker who helps create out-of-the-box solutions.

Pricing and Proposals:

• Develop and maintain pricing models aligned with CPI’s SOPs, margin targets, and market positioning

• Manage renewal cycles in collaboration with sales, service, and legal teams to support revenue retention and long-term customer relationships

• Lead end-to-end RFP response process, including intake, coordination, drafting, and submission

• Collaborate with Sales, Finance, Legal, and Operations to ensure proposals are accurate, timely, and strategically sound

• Analyze competitor pricing and market trends to inform recommendations and positioning

• Helps design solutions to meet organization and customer needs

• Support deal structuring and commercial reviews for opportunities that align with leadership strategy

• Maintain RFP and pricing documentation, templates, and win/loss insights

• Contribute to continuous improvement of pricing logic, tools, and enablement materials

• Project manage new product and pricing initiatives as needed

• Support sales and marketing on bids, contracts, and materials creation that leads to profitability

Sales Enablement:

• Developing and executing the sales enablement strategy and overseeing the implementation of new strategic initiatives. Manage the internal relationships with our hardware organization and our relationships with our external partners.

• Coordinate, monitor and manage incoming sales leads for prompt evaluation of opportunity and subsequent Sales Director assignment.

• Initiating the creation and implementation of relevant training, content, sales messaging, processes, materials, and tools to support the sales teams.

• Primary contact for bid and contracts management, sales collateral and marketing material.

• Support sales and business development efforts by participating in client meetings, presentations, and proposal development activities.

• Conduct market research, competitive analysis, and customer feedback to identify trends, insights, and opportunities for new service sales.

• Define and track key sales metrics and KPIs, using data and analytics to measure sales performance and inform decision making.

WHO WE’RE LOOKING FOR:

Qualifications / Requirements:

• Bachelor’s degree in Marketing, Business Administration, or equivalent experience.

• 5 years of experience in pricing, solutions, RFP management, or commercial operations

• Strong analytical and financial modeling skills

• Exceptional written communication and project management abilities

• Proficiency in Microsoft Office products, CRM, and ERP systems. Add the names of the systems we use

• Ability to manage multiple deadlines and stakeholders with precision and professionalism

• Experience in B2B environments, preferably in technology, payments, or service industries

Personal Attributes:

• Action Oriented: You display a sense of urgency and are known for being a timely decision maker

• Analytical Thinker: You need to have insight and enjoy solving problems

• Cross-collaboration Oriented: You possess a drive to work with various teams and focus on doing the right thing for the organization

• Decision-Making Skills: You have a reputation for making quality decisions based the right information

• Problem Solver : You are good at proceeding through challenges to the ultimate solution

• Flexible: You are comfortable wearing many hats and able to shift priorities as needed

• Good listener: You allow others to express themselves and ask effective questions to try to understand others before expressing self and simple solutions

• Organized: You assemble all necessary materials and information before starting a task

• Team Player: You are approachable, and willing to follow, or lead based on the team’s need

• Strong verbal and written communication skills : Your oral and writing is concise and descriptive, and you believe it is necessary to properly communicate status and updates

WHAT WE’RE OFFERING:

• Competitive salaries

• Generous paid time off, including sick and holiday

• Flexible work environments

• Medical, dental, & vision insurance

• 401K with Company contribution

• Flexible spending accounts

• Life insurance and disability benefits

• Defined career growth plans with opportunities to go outside of your “comfort zone”

• “Team Building activities that support innovation”

• Discounts for childcare

• Tuition assistance

• Community involvement and volunteering events

CPI is part of Crane NXT

Crane NXT is a premier industrial technology company that provides proprietary and trusted technology solutions to secure, detect, and authenticate what matters most to its customers. The company is a pioneer in advanced, proprietary micro-optics technology for securing physical products, and its sophisticated electronic equipment and associated software leverages proprietary core capabilities with detection and sensing technologies. Crane NXT has approximately 4,000 employees with global operations and manufacturing facilities in the United States, the United Kingdom, Mexico, Japan, Switzerland, Germany, Sweden, and Malta. For more information, visit www.cranenxt.com.

Crane Payment Innovations is committed to hiring a diverse workforce. Applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law.

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