Front Office Coordinator / Hygiene Scheduler

Crane Family Dentistry is a privately owned, single-doctor dental practice in the Ladson/Summerville area, and we are looking for the right person to join our front office team.

This is an opportunity to work directly with the owner-doctor in a non-corporate, patient-focused environment where relationships, consistency, and team culture truly matter.

We are looking for someone to be the first impression of our office while also helping keep our hygiene schedule full, organized, and running smoothly.

This position works alongside a dedicated front office team member who focuses on insurance and checkout, allowing you to concentrate on patient experience and scheduling.

This role is ideal for someone who:

• Enjoys building relationships with patients
• Has a warm, confident, and welcoming personality
• Is organized and proactive (not just reactive)
• Takes pride in keeping schedules productive and on track

Key Responsibilities:

• Greet and check in patients with a friendly, professional presence
• Manage hygiene scheduling (recall, reactivation, filling openings)
• Answer phones and help patients get scheduled efficiently
• Verify insurance prior to appointments
• Maintain accurate patient records and documentation
• Collect co-pays and communicate clearly with patients

What Makes Our Office Different:

• Privately owned (no corporate structure or quotas)
• Single doctor practice with a consistent team
• Supportive, team-oriented environment
• Focus on quality patient care and long-term relationships

Qualifications:

• Dental front office experience preferred (Denticon is a plus)
• Strong communication skills (in person and on the phone)
• Organized, reliable, and detail-oriented
• Positive attitude and team-first mindset

Compensation:

• Competitive hourly pay based on experience
• Opportunity for performance-based bonuses tied to schedule goals

If you’re looking for a stable, positive office where you can build relationships and be part of a team—not just a number in a corporate system—we’d love to meet you.

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Paid time off

Application Question(s):

• A patient cancels last-minute, leaving an opening in the hygiene schedule. What steps would you take to fill that time?
• Have you had any gaps in employment in the past 12 months? If so, please briefly explain.

Experience:

• Medical scheduling: 1 year (Required)

Ability to Commute:

• Ladson, SC (Required)

Work Location: In person

Salary : $18 - $23