Front Office Coordinator

Job Description

Cranberry Psychological Center at McMurray is a thriving, privately-owned outpatient mental health practice located in Peters Township. We are currently seeking an energetic part-time medical office secretary to add to our front office staff.

Full time – 40 hours per week.

Hourly rate commensurate with experience.

We offer a positive and supportive work environment with opportunities for professional growth.

The candidate we seek must allow for flexibility in start and end times when necessary, especially on days when a psychiatrist has early morning or evening office hours. Hours may also include some Saturdays as schedules dictate. In rare, emergent situations, must be willing to travel to satellite offices in Seven Fields and Fox Chapel, PA.

The candidate must be dependable, highly detail oriented, and able to work efficiently in a fast-paced office environment. Must work well both independently and as part of team. Must possess excellent customer service skills and be willing to go above and beyond to make each patient experience a great one. Candidate must possess basic computer and typing skills, have experience with Microsoft Office products, and be able to navigate in a windows-based practice management system.

Previous medical office experience is a must.

Responsibilities will include:

Professionally greeting patients upon arrival

Collecting patient balances and copays prior to services being rendered

Verifying new patient forms for proper completion and efficiently entering patient demographic

information into an EMR

Scanning patient documents to ensure complete and accurate patient records

Professionally answering our multi-line phone system and helping patients by answering questions, scheduling both new and follow-up appointments, and communicating patient’s needs to clinical staff

Completing medical record requests

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person