What are the responsibilities and job description for the Service Dispatcher position at Crain Heating, Air Conditioning, and Home Generators?
Company Description
Welcome to Crain Heating & Air Conditioning, your top choice for HVAC services in Jeffersonville, Indiana. We are dedicated to ensuring year-round comfort with reliable maintenance and 24/7 repair services. We provide expert installation and prompt repairs tailored to your needs, whether for your home or business. Trust Crain Heating & Air Conditioning to keep your indoor environment comfortable with our top-notch HVAC services.
Role Description
This is a full-time on-site role for a Service Dispatcher located in Jeffersonville, IN. The Service Dispatcher will be responsible for handling service calls, dispatching technicians to various job sites, scheduling and coordinating appointments, and ensuring customer satisfaction through effective communication. The Service Dispatcher will also manage work orders and track service progress, ensuring a seamless flow of operations in the HVAC services department.
Qualifications
- Strong Phone Etiquette and Communication skills
- Experience in Dispatching
- Excellent Customer Service and Customer Satisfaction skills
- Ability to multitask and manage time efficiently
- High level of organizational skills
- Experience with HVAC services is a plus
- High school diploma or equivalent
How to Apply
Email your resume to dthree@mw.twcbc.com