What are the responsibilities and job description for the Sales Support Coordinator position at Craig Bradford Associates?
Position: Sales Support Coordinator (Logistics/Supply Chain)
Location: Phoenixville, PA
Salary: $50K to $60K DOE
Duties will include but are not limited to
- Manage incoming customer requests via email, phone and fa
- Process orders with accuracy and attention to detail
- Prepare Purchase Orders for Direct Shipment Order
- Prepare shipping documents for domestic/international order
- Manage Blanket Order
- Create Labels with Customer specific product information
- Work with sales staff to understand the customer product/service specifications for sales order
- Maintaining Customer Files for accuracy of Pricing, Customer Contact information, etc.
- Communicate with Customers regarding their specific order requirements
- Communicate with Customers regarding any issues that may affect the on-time delivery of a product
- Coordinate with Purchasing to procure back ordered material
- Coordinate with Warehouses for shipment of orders
- Work with Customer’s Logistics Departments to arrange pick-up/shipment of orders
- Invoicing of orders
- Process Credits/Debits when necessary
- Coordinate with Team members to maintain workflow and provide high level of service in a fast-paced environment
Qualifications:
- Previous experience in Distribution Business (Preferred)
- Strong knowledge of Microsoft Office applications (Outlook, Teams, Word, Excel, etc.)
- Ability to learn and adapt to the company technology and product offerings
- Strong ability to learn and adapt to Software applications
- Ability to manage time effectively, multi-task, and prioritize responsibilities in a fast-paced environment
- Strong ability to work in a Team Environment, as well as independently
- Good communication skills
- Flexibility - able to adapt and embrace change
- Strong work ethic and reliable
- Min of 1 year work experience
- College Degree Preferred
Salary : $50,000 - $60,000