Inside Sales Representative - Diamonds/Jewelry

Company Overview:

The company is the market leader in loose diamonds and classic fine jewelry, specializing in diamond studs, bracelets, and Riviera necklaces. They partner with over 3,500 independent jewelry retailers across the United States, offering the largest selection of loose diamonds and finished jewelry in the industry. Their commitment to quality, competitive pricing, and unmatched features—like light brilliance certification for every diamond—sets them apart from competitors. Join their elite sales team to build lasting relationships and drive success for independent jewelers.

Key Responsibilities:

• Client Relationship Building: Manage a portfolio of 300 independent jewelry stores, fostering strong, long-term relationships through a minimum of 60 phone calls per day.
• Cross-Selling & Product Promotion: Actively cross-sell the company’s core products—loose diamonds, diamond studs, bracelets, and Riviera necklaces—on a weekly basis, highlighting unique features and benefits to drive sales.
• Sales Goals & Performance: Exceed sales targets by leveraging proven scripts for openings, objection handling, and closing deals. Utilize company-provided technology to record calls and refine communication skills for continuous improvement.
• Weekly Specials & Inventory Management: Create and promote weekly specials to provide fast-selling merchandise tailored to each jeweler’s inventory needs. Collaborate weekly with the inventory manager to review CRM data and manage client inventory.
• Client Support & Value Proposition: Educate clients on the company’s competitive advantages, including industry-leading selection, light brilliance certification for every diamond, and a trade-in policy that instills confidence in purchasing.
• Team Collaboration: Participate in daily one-on-one morning meetings with the sales team and weekly meetings with the sales manager to align goals, strategies, and performance.

Qualifications:

• Highly motivated, goal-oriented individual with a passion for sales and relationship building.
• Excellent communication skills, with the ability to use scripted openings and rebuttals effectively to engage clients.
• Comfortable making a high volume of calls (minimum 60 per day) and managing a large client portfolio
• Eagerness to learn and improve through technology-driven feedback and coaching.
• Team player who thrives in a supportive, high-energy culture with a focus on long-term success.
• Previous sales experience in jewelry, luxury goods, or B2B sales is a plus but not required.

Why Join the Company?

They empower their sales representatives to succeed with proven tools, a supportive culture, and unparalleled product offerings.

Their Sales Team Benefits From:

• The largest selection of loose diamonds and classic jewelry, backed by competitive pricing.
• Unique light brilliance certification for every diamond, ensuring quality that outshines competitors.
• Proven scripts and advanced call-recording technology to enhance sales skills.
• Daily and weekly coaching from sales and inventory managers to drive success.
• A trade-in policy that builds trust with independent retailers.
• A vibrant, goal-driven team culture with opportunities for growth in a long-term career.
• You’ll be a valued partner to independent jewelers, helping them grow their businesses while taking your career to the next level.