What are the responsibilities and job description for the Dispensary Manager position at Craft Cannabis Company?
Overview
The Dispensary Manager plays a crucial role in overseeing the daily operations of a dispensary, ensuring compliance with regulations, and providing exceptional customer service. This position requires strong leadership and organizational skills to manage staff, inventory, and customer interactions effectively. The Dispensary Manager will also be responsible for creating a welcoming environment that enhances the customer experience while driving sales and maintaining operational efficiency. Must have a valid OMMA credential.
Duties
- Oversee daily dispensary operations, ensuring compliance with all local and state regulations.
- Manage inventory levels, including ordering and receiving products to maintain stock.
- Lead and train staff in customer service best practices, product knowledge, and sales techniques.
- Develop and implement effective sales strategies to increase revenue.
- Handle customer inquiries and resolve any issues or complaints promptly.
- Recruit, hire, and evaluate staff performance to build a strong team.
- Maintain accurate records of sales, inventory, and employee performance.
- Collaborate with marketing teams to promote products and services effectively.
- Ensure the dispensary is clean, organized, and visually appealing for customers.
Skills
- Strong administrative skills with attention to detail for managing records and compliance documentation.
- Experience in wireless sales or retail sales is advantageous for understanding customer needs.
- Excellent organizational skills to manage multiple tasks efficiently.
- Proficient in pricing strategies to maximize profitability while remaining competitive.
- Ability to recruit effectively and build a cohesive team environment.
- Previous experience as an assistant manager or in a supervisory role is preferred.
- Exceptional customer service skills with a focus on enhancing the customer experience.
- Strong leadership abilities to motivate staff and drive performance.
- Effective phone etiquette for handling inquiries professionally.
This position is ideal for individuals who are passionate about providing outstanding service in a dynamic retail environment. If you possess the required skills and are ready to take on this exciting opportunity as a Dispensary Manager, we encourage you to apply.
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Experience:
- Customer service: 3 years (Preferred)
Ability to Commute:
- Edmond, OK 73013 (Required)
Ability to Relocate:
- Edmond, OK 73013: Relocate before starting work (Preferred)
Work Location: In person
Salary : $16 - $17