What are the responsibilities and job description for the District Manager position at Craddock Oil?
District Manager
Job Summary
Our Company is looking for an experienced District Supervisor. Under the guidance of the Vice President of Operations, the position leads a group of stores in a fairly large geographical area. The number of stores can be between 6-12 stores. This position has full P&L responsibility for the stores under their direct supervision. Store Managers report to directly to the District Supervisor.
Essential Responsibilities
- Manage sales and operations of multiple units within an assigned District
- Responsible for placement of effective Store Managers and Assistant Managers in all stores
- Recruit, hire, train and mentor the management staff for the assigned area. Positions include Store Managers, Assistant Store Managers and Deli Managers
- Work with both vendors and Store Managers to ensure all sites within the area are clean, adequately stocked, organized and well-kept, in order to provide a positive customer experience
- Follow up to ensure that the Marketing Planner is fully executed at all locations
- Work with the Store Team to ensure that food safety is a priority, and food sales are maximized through proper food preparation and presentation to meet customer demands
- Assist with Cost Categories to ensure profitability is maximized
- Collaborate with Store Managers regarding store conditions and expectations, while holding management and team members accountable.
- Collaborate with Store Managers to have appealing fuel presentation per the brand standards
- Maintain a high level of customer service through daily interactions with customers, team members, and vendors.
- Oversee adherence to all procedures and standards, ensuring the successful daily operations and sanitation requirements at each location.
- Administer company policies per the employee handbook
- Control expenses and oversee store payroll budgets, ensuring the hours are used effectively to meet customer demand
- Influence the profit and loss statement in a positive fashion.
- Manage employee relations issues, along with the guidance from the VP-Operations.
- Serve as a key player in loss prevention, internal theft and inventory shrink.
- Complete daily paperwork and computer entry in a timely manner as established by management.
- Assume responsibility for special assignments and projects as needed.
- Communicate effectively to VP-Operations to ensure that key events are handled in a timely fashion.
- Ensure that all employee and customer accidents and incidents are communicated through the established process.
- Be available to store personnel as needed to provide guidance and answer questions.
Qualifications and Skills
- Requires at least 3 years in a multi-unit position
- This position requires the ability to read, understand and take action to impact the P&L’s in a positive fashion.
- Requires great communication skills
- Requires the ability to the recruit, interview and hire quality individuals
- Coaches the Store Managers to a higher level of performance
- Has the ability to fully implement the marketing programs
- Understands the merchandising needs of each store to drive sales, working in conjunction with the marketing department
- Must have a clean driving record