Front of House Manager

Job Summary

We are seeking an energetic and dynamic Front of House Manager to lead our hospitality team and ensure an exceptional guest experience. In this pivotal role, you will oversee daily restaurant operations, manage staff, and uphold the highest standards of food safety, customer service, and operational efficiency. Your leadership will foster a welcoming environment that promotes teamwork, professionalism, and hospitality excellence. The ideal candidate is passionate about food service management, possesses strong managerial skills, and thrives in fast-paced casual dining or fine dining settings.

Duties

• Supervise front-of-house operations, including greeting guests, seating arrangements, and ensuring prompt service.
• Lead and motivate staff through effective training, coaching, and performance management to deliver outstanding customer experiences.
• Manage shift schedules, coordinate team activities, and ensure smooth daily restaurant flow.
• Oversee POS systems such as Aloha POS and Micros POS for order processing, cash handling, and sales reconciliation.
• Control inventory levels for front-of-house supplies and assist with food preparation coordination when necessary.
• Enforce food safety protocols and sanitation standards in compliance with health regulations.
• Handle customer inquiries, resolve complaints promptly, and ensure guest satisfaction at all times.
• Conduct staff interviews, participate in hiring decisions, and support onboarding processes for new team members.
• Monitor financial performance through profit and loss analysis, budgeting, and cost control measures.
• Collaborate with kitchen management to coordinate food production and maintain quality standards across all service areas.

Skills

• Proven experience in quick service & fast food restaurant management or casual dining environments with supervisory responsibilities.
• Strong knowledge of POS systems such as Aloha POS and Micros POS; proficient in cash handling and basic math calculations.
• Extensive background in food preparation, food safety management, and food handling procedures.
• Demonstrated leadership in managing hospitality teams with excellent team management and staff training skills.
• Experience in managing inventory control, budgeting, profit & loss analysis, and food production processes.
• Exceptional customer service skills with the ability to handle challenging situations professionally.
• Effective managerial communication skills with experience in interviewing, training & development, and team leadership.
• Knowledge of kitchen management practices including food safety standards, culinary experience, and catering or banquet operations is a plus.
• Ability to work efficiently under pressure in a fast-paced environment while maintaining attention to detail.

Join us as a Front of House Manager to lead our vibrant team toward delivering memorable dining experiences! We value energetic leaders who are passionate about hospitality excellence and eager to make a positive impact every day. All positions are paid roles committed to fostering growth within our dynamic food industry environment!

Pay: From $22.00 per hour

Expected hours: 40.0 – 50.0 per week

Work Location: In person

Salary : $22