What are the responsibilities and job description for the Restaurant Regional Vice President position at Cracker Barrel?
They say you are the company you keep - and at Cracker Barrel, we take that seriously. At the Store Support Center, we’re in the business of serving those who serve our guests. Whether you’re designing solutions, telling our story, or setting our teams up for success, your work makes a difference every single day. Here, the work means more because we take pride in doing it together. So, join our team and find your place, because here...we’re all in good company.
Role Summary
What You'll Do - You'll Make the Moment
The Regional Vice President, Restaurant Operations is responsible for the operational, financial, and people performance of an assigned region (typically 55–75 restaurants). This leader drives consistent delivery of excellent food quality, outstanding guest experiences, and strong financial results while continuously simplifying operations and growing the business. The role leads and develops District Managers, partners cross‑functionally, and serves as a change agent for enterprise initiatives that improve the Guest and Employee experience.
This role leads the Midwest and West Coast regions. Candidates should be located in or be willing to relocate to this geographic area.
Key Responsibilities
Operational & Financial Performance
Required Experience
We're all about making sure you're taken care of too. Here's what's in it for you:
Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots -- always serving up more than a meal.
See for yourself. Apply now.
Cracker Barrel is an equal opportunity employer.
Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.
Role Summary
What You'll Do - You'll Make the Moment
The Regional Vice President, Restaurant Operations is responsible for the operational, financial, and people performance of an assigned region (typically 55–75 restaurants). This leader drives consistent delivery of excellent food quality, outstanding guest experiences, and strong financial results while continuously simplifying operations and growing the business. The role leads and develops District Managers, partners cross‑functionally, and serves as a change agent for enterprise initiatives that improve the Guest and Employee experience.
This role leads the Midwest and West Coast regions. Candidates should be located in or be willing to relocate to this geographic area.
Key Responsibilities
Operational & Financial Performance
- Own operational and financial performance for the assigned region, consistently optimizing sales, profitability, cost control, and overall business results.
- Monitor regional and district sales, margin, and profit trends; coach District Managers to use data and insights to improve store level performance.
- Identify opportunities to simplify operations, strengthen execution, and improve scalability while maintaining Cracker Barrel’s food and hospitality standards.
- Actively coach, challenge, and influence District Managers to develop and execute effective store and district business plans.
- Ensure consistent delivery of high‑quality food, operational execution, sanitation, and safety standards across all restaurants in the region.
- In partnership with the Retail RVP, uphold overall company expectations related to guest service, food quality, sanitation, and policy compliance.
- Participate in restaurant visits with District Managers to observe execution, assess adherence to operational standards, and provide direct coaching and feedback.
- Serve as a leader and advocate for initiatives that enhance both the Guest and Employee experience.
- Lead the recruitment, selection, onboarding, and ongoing development of District Managers, building a strong and ready leadership bench.
- Partner closely with Talent Acquisition to identify, select, train, and develop new District Managers; continuously network externally to build a pipeline of future talent.
- Consistently train and develop District Managers within the assigned region, identifying key attributes and skills of successful leaders and coaching others to develop those capabilities.
- Monitor performance reviews and overall effectiveness of District Managers; provide timely coaching, development plans, and performance accountability.
- Execute enterprise and regional strategies through District Managers, ensuring consistent adoption of new initiatives, policies, and procedures.
- Act as a visible change agent, leading through influence to drive adoption of improvements that simplify operations and support business growth.
- Partner cross‑functionally with Retail, HR, Finance, and other support teams to align field execution with organizational priorities.
Required Experience
- Bachelor Degree in hospitality management, business or related field
- 10 years Restaurant leadership experience with extensive multi‑unit restaurant operations leadership experience, with at least 5 years direct responsibility for large regions (50 locations preferred).
- Proven ability to consistently deliver excellent food quality, strong guest experience results, and sustained financial performance in a complex operating environment.
- Experience leading full‑service, family‑dining, or fast‑casual restaurant formats with high volumes, operational complexity, and strong service expectations.
- Demonstrated success developing and leading District‑level leaders and building internal talent pipelines.
- Strong business acumen, including P&L ownership, labor and cost management, and performance improvement through data‑driven decision making.
- Background in brands with differentiated hospitality and scratch or menu‑driven food programs.
- Experience leading operational simplification or transformation efforts across large, geographically dispersed teams.
- Authentic, engaged leader who leads through others with clarity, accountability, and trust.
- Comfortable balancing operational discipline with guest‑first decision making.
- Change‑oriented operator who can simplify complexity while driving sustainable business growth.
We're all about making sure you're taken care of too. Here's what's in it for you:
- Good Work Deserves Good Pay: Competitive Annual Salary | Annual Bonus Opportunities
- Support That Goes Beyond the Clock: Medical, Rx, Dental and Vision Benefits on Day 1| Life Insurance and Disability Coverage | Paid Vacation/Employee Assistance Program
- Grow and Thrive Your Way: Business Resource Groups | Tuition Reimbursement | Professional Development
- Culture of Belonging: Support that starts on day one | Onboarding, training, and development to help you thrive | Recognition programs and employee events that bring us together
- Invest in Your Future: 401k Plan with Company Matching Contributions at 90 days | Employee Stock Purchase Program
- More Perks, Just Because: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!
Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots -- always serving up more than a meal.
See for yourself. Apply now.
Cracker Barrel is an equal opportunity employer.
Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.