What are the responsibilities and job description for the ITOPS Engineer – Logistics & Shipping position at CrackaJack Digital Solutions LLC?
📍 Location: Houston, TX (Onsite/Hybrid)
📄 Employment Type: Contract
💼 Experience: 8 Years
We are looking for an experienced ITOPS Engineer with strong expertise in IT Operations, Dynatrace, Power BI, AIOps, and Cloud Infrastructure to support mission-critical logistics and shipping applications.
🔹 Key Skills
✔ IT Operations & Site Reliability Engineering (SRE)
✔ Power BI, Power Query, DAX & SQL Server / Azure SQL
✔ Power Platform (Power Apps & Power Automate)
✔ Dynatrace (APM, RUM, Synthetic Monitoring & Davis AI)
✔ AIOps, Incident Management & Root Cause Analysis (RCA)
✔ ServiceNow (ITSM / CMDB)
✔ Azure / AWS Cloud Monitoring & Kubernetes
✔ Linux, Windows & Networking Fundamentals
✔ Automation, Observability & Performance Optimization
✔ Strong Stakeholder Management & Communication Skills
📩 Share your resume: aditya.u@crackajackllc.com
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