What are the responsibilities and job description for the Collections Coordinator (Specialist) position at CR Fletcher?
CR Fletcher is seeking a Collections for a client company in the legal field. This role works closely with clients, attorneys, and internal billing teams to resolve outstanding balances, address billing questions, and support timely payments.
Job Summary/Responsibilities:
Qualifications:
CR Fletcher is an Equal Employment Opportunity staffing partner and employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or other protected classes under State and Federal law.
Job Summary/Responsibilities:
- Monitor and maintain corporate accounts receivable and accounts payable.
- Manage outstanding accounts receivable through letters, emails, and phone calls.
- Respond to client billing inquiries and assist with payment resolutions.
- Provide regular collection updates and reports to attorneys and the Billing Committee.
- Collaborate with attorneys and clients to address overdue accounts.
- Prepare for and participate in attorney meetings and Billing Committee meetings.
- Review and present write-off requests for billed and unbilled fees.
- Track and document collection activities and account status.
- Respond to internal inquiries regarding the collection status of existing clients.
- Process client credit card payments as needed.
- Work collaboratively with other collection team members and follow firm policies.
Qualifications:
- Associate's degree in Accounting preferred, or 5 years of relevant billing, accounts receivable, or collections experience.
- Understanding of accounting principles and processes.
- Strong communication and customer service skills, including the ability to professionally discuss past-due payments with clients.
- Excellent organizational skills, attention to detail, and ability to manage multiple priorities.
- Ability to work independently in a fast-paced, deadline-driven environment.
- Proficiency in Microsoft Word and Excel; experience with Aderant or other billing and time-entry systems preferred.
- Professional, collaborative approach with a willingness to assist team members.
CR Fletcher is an Equal Employment Opportunity staffing partner and employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or other protected classes under State and Federal law.