What are the responsibilities and job description for the Head of Invoice Management position at Crédit Agricole CIB?
Job Description
We are seeking an experienced Head of Invoice Management to lead and strengthen our procurement invoice operations. This strategic role will oversee a team of 2 professionals while bringing deep expertise in invoice management processes, controls, and system optimization. We are looking for a bilingual French and English candidate. The ideal candidate will have proven experience managing similar functions and implementing robust process frameworks to ensure accuracy, compliance, and efficiency across the invoice-to-pay lifecycle.
Key Responsibilities
Team Leadership & Development
Application criteria
Company Crédit Agricole CIB
About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)
Crédit Agricole CIB is the corporate and investment bank of the Crédit Agricole group, the 10th largest banking group in the world *.
We support major companies and financial institutions in their development and the financing of their projects.
As pioneers in responsible finance, social and environmental commitments are at the heart of our activities.
Joining our teams means working in a multicultural environment, both dynamic and stimulating, where you will contribute to developing a sustainable economy.
We support employees throughout their journey: you will develop your skills and access various mobility opportunities among the diversity of our businesses in more than 30 international locations.
Our culture is built on collaboration, innovation and openness, where everyone is valued and empowered.
By working every day in the interest of society, Crédit Agricole CIB aligns with the Group values committed to diversity and inclusion and placing people at the heart of all its transformations.
All our jobs are open to people with disabilities. We welcome applications from candidates of all backgrounds and experiences.
Ready to take part in our mission ?
We are seeking an experienced Head of Invoice Management to lead and strengthen our procurement invoice operations. This strategic role will oversee a team of 2 professionals while bringing deep expertise in invoice management processes, controls, and system optimization. We are looking for a bilingual French and English candidate. The ideal candidate will have proven experience managing similar functions and implementing robust process frameworks to ensure accuracy, compliance, and efficiency across the invoice-to-pay lifecycle.
Key Responsibilities
Team Leadership & Development
- Lead, mentor, and develop a team of 2 invoice management professionals
- Reinforce team capabilities through training, process documentation, and knowledge transfer
- Foster a culture of continuous improvement and operational excellence
- Establish clear performance metrics and conduct regular team assessments
- Establish governance framework to ensure compliance with internal policies and external regulations
- Drive process standardization and automation initiatives to improve efficiency and reduce manual intervention
- Develop and maintain detailed process documentation, standard operating procedures, and control matrices
- Participate to the implementation project and testing of the deployment of Ivalua Procure-to-Pay platform to optimize invoice processing workflows, exception handling, and reporting capabilities
- Collaborate with IT and system administrators to configure invoice validation rules, approval workflows, and integration points
- Work closely with Oracle EBS environments to ensure seamless data flow between procurement, AP, FA and GL modules
- Partner with Procurement, Accounts Payable, Finance, and IT leaders to align invoice management practices with organizational objectives
- Serve as primary point of contact for invoice-related inquiries from suppliers and internal stakeholders on the perimeter covered
- Build strong relationships with supplier community to resolve invoice discrepancies
- Implement robust controls to prevent duplicate payments, fraud, and processing errors
- Ensure compliance with tax regulations, payment terms, and contractual obligations
- Conduct regular audits of invoice processing activities and implement corrective actions
- Monitor key risk indicators and escalate issues appropriately
- Establish and track KPIs including invoice processing cycle time, exception rates, and supplier satisfaction
- Generate regular reports and dashboards for management review
- Analyze trends to identify root causes of issues and implement preventive measures
- Drive initiatives to improve delays of payment, and reduce operational risk
Application criteria
Company Crédit Agricole CIB
About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)
Crédit Agricole CIB is the corporate and investment bank of the Crédit Agricole group, the 10th largest banking group in the world *.
We support major companies and financial institutions in their development and the financing of their projects.
As pioneers in responsible finance, social and environmental commitments are at the heart of our activities.
Joining our teams means working in a multicultural environment, both dynamic and stimulating, where you will contribute to developing a sustainable economy.
We support employees throughout their journey: you will develop your skills and access various mobility opportunities among the diversity of our businesses in more than 30 international locations.
Our culture is built on collaboration, innovation and openness, where everyone is valued and empowered.
By working every day in the interest of society, Crédit Agricole CIB aligns with the Group values committed to diversity and inclusion and placing people at the heart of all its transformations.
All our jobs are open to people with disabilities. We welcome applications from candidates of all backgrounds and experiences.
Ready to take part in our mission ?
- By balance sheet size - The Banker, Juillet 2025