Shift Supervisor

Creatif is an art studio that offers private parties and walk in paint sessions for individuals and groups. We are looking for vibrant, self-motivated, outgoing and creative candidates. Our unique, contemporary and inviting studio is designed to encourage imagination and creativity. It’s our goal to ensure that arts remains strong by offering learning opportunities for enthusiasts of all levels - introducing newcomers to art and creativity.

DESCRIPTION:
Do you love to interact with people? Do you have a great personality, possess a creative flair & leadership skills along with stellar customer service experience?

If YES, we could have the perfect opportunity for you! Be a part of the Créatif team by becoming a Créatif Shift Supervisor.

THE ROLE:
A Shift Supervisor will report to the Store Manager, and is responsible for supervising all store activities when on duty. Superior customer service experience and positive attitude is a must for this role. An ideal candidate will possess previous experience in retail management and sales.

ESSENTIAL RESPONSIBILITIES INCLUDE, AND ARE NOT LIMITED TO:
 Handling phone calls and addressing customer queries
 Using cash register, bookings & sales
 Communicating with the party host on all event requirements
 Maintaining the flow of event and help execute all tasks within the required timeframe
 Ensuring and enforcing that the participants are following adequate safety measures and maintaining a clean and safe environment at all times
 Build and maintain a fun, positive, interactive and enthusiastic environment at the store
 Motivate and encourage all team members
 Monitor and manage all events and planned sessions

QUALIFICATIONS:
 Supervisory/Event management experience
 Previous experience in retail, customer service, sales or other related fields
 Ability to thrive in a fast-paced environment

EXPERIENCE:
 Excellent written and communication skills
 Must have experience working with kids in a kid friendly environment

REQUIRED:
 Must be able to lift 30-40lbs regularly throughout shifts
 Ability to stand, bend, reach and scoop throughout assigned shift

IDEAL CANDIDATE – The qualifications listed are typical of the knowledge, skills, and abilities of successful employees within this classification.
Knowledge of:
 Principles and practices of job site safety, potential job hazards, and state and local regulations.
 Basic computer programs.
Skill and / or Ability to:
 Accurately operate a calculator and POS system.
 Use computers and technology capabilities.
 Demonstrate proficiency and knowledge in area(s) of expertise.
 Communicate well both verbally and in writing; listen to and understand various viewpoints; share relevant information timely; provide constructive feedback; maintain professionalism.
 Effectively and productively engage with others and establish trust, credibility, and confidence.
 Promote collaboration and assist others with their initiatives and efforts.
 Consistently build knowledge and expertise about current job.
 Listen to and build customer relationships; increase customer satisfaction and ensure commitments are met.