What are the responsibilities and job description for the Hearing Instrument Specialist position at CQ Partners?
OUR MISSION – As a family-owned and operated practice, our mission is simply to provide personalized and exceptional hearing care. We have been helping patients in our community since 1979 and now have 4 locations. We understand the impact hearing loss can have on one's quality of life, and that's why we prioritize building personal relationships with our patients and listening to their concerns. Our goal is to make every visit to our practice a positive and comfortable experience, so patients can feel at ease discussing your hearing health. We believe that hearing health is whole health.
What We're Looking For
We're seeking an exceptional Hearing Instrument Specialist or Hearing Instrument Specialist Trainee to join our team of dedicated professionals. Are you passionate about providing the best patient care as part of a growing team? We look forward to learning more about you!
What You'll Do
- Conduct diagnostic comprehensive hearing evaluations
- Execute a treatment plan through excellent counseling and education
- Recommend and fit proper hearing devices based on patient's needs
- Assist in clinical administrative functions including phone calls, documentation, and reporting
- Maintain confidentiality of all business and patient information
- Adherence to company policies and procedures
- May also be involved in marketing and public outreach, including community events, lunch and learns, health fairs, and senior living events
What You'll Need
- Demonstrated experience building strong and positive relationships with patients
- Active CA Hearing Aid Dispensing license
- Patient-centered approach with great listening skills
- Strong communication skills and ability to influence others
- Desire to work collaboratively as part of a diverse team of professionals
- Flexible and adaptable; open to change and feedback
DO YOU WANT
- To work in an exciting and fun private practice culture that utilizes state-of-the-art equipment and offers all manufacturers?
- The opportunity to learn, grow, and expand your knowledge and skills?
What We Offer
- Independence – decision making in helping our patients hear their best
- Creativity – input in marketing ideas, involvement in community outreach, offering stellar service differentiate us/you from everyone else
What We Want
- Energetic team player who is both collaborative and works well independently
- Out of the box thinker and problem solver
- Has interpersonal and persuasive skills
- Is passionate and willing to go above and beyond