Personal Lines Insurance Account Manager

Job Title: Personal Lines Insurance Account Manager

Location: Wyoma, MA (In office)

Department: Personal Lines Insurance

Job Overview: We are seeking an experienced Personal Lines Account Manager. In this role, you will be responsible for managing a portfolio of personal insurance accounts and providing exceptional client service. You will work closely with clients to ensure their coverage meets their evolving needs.

Key Responsibilities:

• Manage a portfolio of personal lines insurance accounts, including auto, home, and renters insurance policies.
• Serve as the primary point of contact for clients, answering inquiries and providing advice on coverage options.
• Review and assess clients’ current insurance policies, suggesting coverage adjustments as needed.
• Prepare, present, and explain insurance quotes, policy changes, and renewals to clients.
• Ensure accurate policy issuance, endorsements, and timely claims processing.
• Maintain strong relationships with clients to encourage retention and satisfaction.
• Identify opportunities for cross-selling and upselling additional personal insurance products based on client needs.
  
  

Qualifications:

• Property & Casualty License
• Strong knowledge of personal insurance policies, coverage, and industry regulations.
• Excellent communication and customer service skills.
• Ability to manage multiple accounts and prioritize effectively.
  
  

Benefits:

• Health, dental, and vision insurance
• 401(k) plan with employer match
• Growth opportunities for career advancement within the company
• Work life balance, paid time off and holidays
  
  

Salary: $60,000 - $75,000 based on experience