What are the responsibilities and job description for the Teller Bilingual position at CPS Energy?
Date: Jun 4, 2026
Location: San Antonio, TX, US, 78205
Company: CPS Energy
We are engineers, high line workers, power plant managers, accountants, electricians, project coordinators, risk analysts, customer service operators, community representatives, safety and security specialists, communicators, human resources partners, information technology technicians and much, much more. We are 3,500 people committed to enhancing the lives of the communities we serve. Together, we are powering the growth and success of our community progress every day!
Deadline to apply: June 12, 2026 11:59pm
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Tellers work in a face-to-face environment to receive payments from customers for bills rendered, cash checks within assigned limits, and accurately post customer transactions. Balances teller funds against daily transactions and prepares deposits. Handles routine customer inquiries and directs customers to the appropriate department or CPS Energy website.
Customer Service Centers listed below. Must be flexible to work at all centers as needed.
NSCSC - 754 NW Loop 410 Suite 102
ESCSC - 4525 Rigsby Suite 112
WSCSC - 803 Castroville Rd Suite 406 - Primary working location
SSCSC- 660 SW Military Dr. Suite X
- Accurately collects, processes, and safeguards all customer payments (cash and checks) from external and internal customers through the Window Payment System in a timely fashion.
- Ensures the accurate application of customer payments using an automated window payment system.
- Accurately processes all employee and company checks.
- Accurately processes cashier reimbursements.
- Accurately processes customer gift certificates.
- Accurately processes customer payments through the Angel Gift Program.
- Accurately collects and processes storeroom, garage/parking, and agency recovery payments.
- Maintains, secures, organizes, and straps currency throughout the day.
- Maintains, secures, and balances all checks accepted throughout the day.
- Balances and prepares daily Teller deposits by following all balancing procedures.
- Answers routine customer inquiries.
- Directs customers to appropriate departments for specialized services or CPS Energy website.
- Open and closes the Teller Area according to the Start and End of Day procedures.
- Open and close the Live Chat virtual stations according to the Start and End of Day procedures.
- Maintains and Reports all Facility and Security concerns.
- Maintains all Safety Protocols and Procedures.
- Scan and email customers' documents.
- Provides customers agency assistance information and CPS Energy special program applications.
- Compiles and verifies all individual Teller deposits to send to our depository bank daily.
- Provides support to other Customer Service Centers as needed.
- Performs other duties as assigned.
- Banking experience
- Cash handling experience
CPS Energy does not discriminate against applicants or employees. CPS Energy is committed to providing equal opportunity in all of its employment practices, including selection, hiring, promotion, transfers and compensation, to all qualified applicants and employees without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, citizenship status, veteran status, pregnancy, age, disability, genetic information or any other protected status. CPS Energy will comply with all laws and regulations.
Nearest Major Market: San Antonio
Job Segment:
Power Plant, Database, Energy, Technology