What are the responsibilities and job description for the Repair Technician position at CPR-Cell Phone Repair - NEW HAVEN?
Job Summary
Repair Technician
CPR Cell Phone Repair — New Haven, CT
Location: 748 Chapel St, New Haven, CT 06510
Job Type: Part-Time
Experience: No experience required — training provided
Pay: $17-$20 commission, based on experience
About the Position
CPR Cell Phone Repair is looking for a reliable, motivated, and customer-focused Repair Technician to join our New Haven team.
No prior repair experience is required. We are willing to train the right person. This is a great opportunity for someone who is interested in electronics, technology, and hands-on work and wants to develop professional repair skills.
Experienced technicians are also encouraged to apply.
Responsibilities
- Diagnose and repair smartphones, tablets, computers, and other electronic devices
- Perform screen, battery, charging-port, camera, speaker, microphone, housing/back-glass, and other component replacements
- Learn and perform repairs on Apple, Samsung, Google, Motorola, and other major devices
- Perform diagnostic testing before and after repairs
- Carefully disassemble and reassemble electronic devices
- Test repaired devices to ensure proper functionality
- Maintain a clean and organized repair workspace
- Provide friendly and professional customer service
- Explain repair issues, options, pricing, and estimated completion times to customers
- Properly document repairs and customer information
- Handle customer devices responsibly and protect customer privacy
- Follow CPR Cell Phone Repair procedures and quality standards
- Assist with inventory, parts organization, and general store responsibilities
Qualifications
No previous repair experience is required. Training will be provided to qualified candidates.
We are looking for someone who is:
- Reliable and punctual
- Willing to learn
- Comfortable working with small electronic components
- Detail-oriented
- Good with their hands
- Interested in technology and electronics
- Able to troubleshoot problems and follow instructions
- Professional and friendly with customers
- Able to work independently and as part of a team
Experience That Is a Plus
Previous experience with any of the following is helpful but not required:
- iPhone repairs
- Samsung Galaxy repairs
- Screen replacement
- Battery replacement
- Charging-port replacement
- Back-glass or housing replacement
- Computer/laptop repair
- Software troubleshooting
- Data transfer and device setup
- Microsoldering or board-level repair
Training
For candidates without previous experience, training will cover:
- Basic electronics and device components
- Proper repair techniques
- Device disassembly and reassembly
- Screen and battery replacement
- Diagnostic procedures
- Device testing
- Customer service
- Repair safety and proper handling procedures
What We’re Looking For
We’re looking for someone who is dependable, willing to learn, and takes pride in doing quality work. You don’t need to be a technician when you start — we’re looking for someone who has the attitude and willingness to learn to become one.
Physical Requirements
- Ability to work at a repair workstation for extended periods
- Ability to handle small electronic components and tools
- Ability to safely handle smartphones, tablets, computers, and repair equipment
How to Apply
Please submit your resume and a brief description of why you’re interested in working in phone and electronics repair.
CPR Cell Phone Repair — New Haven, CT748 Chapel St, New Haven, CT 06510
Pay: $17.00 - $20.00 per hour
Work Location: In person
Salary : $17 - $20