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TITLE: Project Manager IV, Service Contracts
LOCATION: Ashburn, VA
POSITION SUMMMARY: This position is responsible for assisting Service Operations team in organizing our ongoing contracts and projects. Liaison between customers and CPG. This person will be responsible for actively managing and monitoring project plans, schedules, work hours, budgets, ordering parts, expenditures and ensuring that project deadlines are met on time. The Contract Manager will assist with processes, procedures, management, and documentation needed for CPG's multiple data center infrastructure services. Specific services include Critical Power Systems, Mechanical and Electrical services and subcontractor monitoring as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Manage and oversee service contracts for mission critical operations.
- Negotiate contract terms with vendors and service providers to ensure favorable conditions for the company.
- Ensure compliance with all contractual obligations and company policies.
- Maintain strong relationships with clients, vendors, and internal stakeholders.
- Monitor contract performance and address any issues or discrepancies.
- Develop and implement strategies to optimize contract management processes.
- Prepare and present reports on contract status, performance, and compliance.
- Collaborate with legal and finance teams to ensure contracts are aligned with company goals and regulations.
- Maintaining and monitoring project plans, project schedules, work hours, budgets, and expenditures.
- Documenting and following up on important next step actions and follow up items from meetings.
- Preparing necessary presentation materials for meetings.
- Ensuring project/contract deadlines are met.
- Manage all assigned follow up repairs, work closely with the estimating team to ensure that all proposals are submitted to the customer in a timely manner.
- Procure parts and materials for recommended follow up work as needed
- Maintain and update project follow up reporting daily to ensure that all items are recorded and escalated as needed.
- Determining project changes.
- Providing administrative support as needed.
- Undertaking project tasks as required.
- Developing project strategies.
- Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.
- Assess project risks and issues and provide solutions where applicable.
- Chair and facilitate meetings where appropriate and distribute minutes to all project team members.
- Create a project management calendar for fulfilling each goal and objective.
- On-site project management as necessary, including but not limited to QA/QC checks on service-related projects, deliverable inventory management, and safety protocol validation.
- Other duties as assigned by Manager or Supervisor.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience (Desired):
- 6 years' experience in a related field
- Extensive knowledge in customer service, document management, organizational management, time management, strong attention to detail, strong sense of urgency due to the industry supporting and strong verbal and written communication.
- Mission Critical Experience
- Experience with project financials
- Must be a US citizen
Computer Skills:
- Competency in Microsoft Office applications, including Word, Excel, and Outlook.
- NetSuite or similar CRM tools
- Computer proficiency/literacy
- Ability to learn new computerized systems effectively
Certificates and Licenses:
- No certificates or licenses required
Supervisory Responsibilities:
- No supervisory responsibilities with this position.
Preferred:
- Project Management Certification (PMP)
- Experience Managing Mission Critical Facilities
- Experience with electrical OEM products and services in the US
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Occasionally lift and or move up to 15 pounds and bend, stoop, kneel, crouch, or crawl. Frequent use of hands to fingers, and ability to reach with hands and arms. Specific vision abilities required include close vision, ability to adjust focus, and ability to see color. Requires eye-hand coordination and manual dexterity sufficient to operate office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate written or online documentation. Involves frequent contact with staff. Frequent sitting, standing, and walking. Work is performed indoors.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
CPG is an equal opportunity employer. We will consider all employment applicants without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
CPG Participates in E-Verify
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