What are the responsibilities and job description for the Office Administrator position at CPE Medical?
Handling administrative tasks like scheduling appointments, responding to emails and spreadsheet reporting, managing the instrument repair process with vendors and preparing customer quotations - packing slips, Instrument repair/sales logs, FedEx shipping labels, FedEx reporting, tracking packages and answering phones. Key responsibilities may also involve assisting with A/P and A/R billing, tracking missing Purchase orders, maintaining the front desk area, and providing general support to the sales team, as well as other office personnel.Key Responsibilities:Instrument repair and sale process management: Contact team members throughout the day, verify instrument repair and sale information sent to our vendors, and help with tracking sales orders from start to finish with the check-in/check-out process.Scheduling: Schedule appointments and calls, manage calendars for Onsite sharpening and team meetings.Record keeping: Maintain and update all service and sale spreadsheets, both electronic and paper, and ensure they are organized and accessible to office team members.Communication: Answer all phone calls and all emails in a timely manner, respond to inquiries, and direct calls appropriately.Billing and PO#s: Assist with AP/AR when needed, help process po#s, and handle repair history - reporting inquiries.Office administration: Keep the reception area clean and organized, manage office and medical supply inventory, and perform general clerical tasks like copying and filing general desk duties.Support to staff: Assist the Regional Sales manager with administrative tasks and coordinate sales requests to other team members as needed.Qualifications and SkillsHigh school diploma or equivalent.Experience in industries that involve Strong communication, responsiveness time, and customer service skills.Email, text messaging, and phone call proficiency requiredKnowledge of medical terminology and hospital processes is often preferred.Experience in the medical device industry or a surgical services background is a plus ,but not necessaryPart-time role with potential to expand to full-time (20–40 hours/week).
Salary : $25,000 - $45,000