What are the responsibilities and job description for the Property Administrator position at CP Group?
About Us
CP Group, a vertically integrated commercial real estate and management firm, has been a leading owner-operator and developer of commercial real estate throughout the Sunbelt since 1986. Today, CP Group is the largest office landlord in Florida, Atlanta’s largest private commercial property owner, and in the top 25 of largest office landlords in the United States.
CP Group brings an extensive track record and unparalleled market insight to advance investors’ opportunities in the region’s most dynamic markets. Headquartered in Boca Raton, Florida, the company has a corporate office in Atlanta and regional offices in Dallas, Denver, Jacksonville, Miami, and Washington DC.
The Property Administrator position provides first-class property management services and assists the Property Management team with day-to-day responsibilities including accounts receivable & accounts payable, office administration, customer service, developing and maintaining strong working relationships with the tenants, ensuring that tenant issues and needs are responded to and resolved by the appropriate individual, department, or service.
Key Responsibilities
Tenant Relations & Customer Service
$55,000 - $65,000 per year.
Other Compensation:
This role is eligible for an annual performance bonus.
CP Group is an Equal Opportunity Employer
Benefits:
We offer a competitive benefits package, including:
CP Group, a vertically integrated commercial real estate and management firm, has been a leading owner-operator and developer of commercial real estate throughout the Sunbelt since 1986. Today, CP Group is the largest office landlord in Florida, Atlanta’s largest private commercial property owner, and in the top 25 of largest office landlords in the United States.
CP Group brings an extensive track record and unparalleled market insight to advance investors’ opportunities in the region’s most dynamic markets. Headquartered in Boca Raton, Florida, the company has a corporate office in Atlanta and regional offices in Dallas, Denver, Jacksonville, Miami, and Washington DC.
The Property Administrator position provides first-class property management services and assists the Property Management team with day-to-day responsibilities including accounts receivable & accounts payable, office administration, customer service, developing and maintaining strong working relationships with the tenants, ensuring that tenant issues and needs are responded to and resolved by the appropriate individual, department, or service.
Key Responsibilities
Tenant Relations & Customer Service
- Serve as the primary liaison between tenants and the Property Management team.
- Respond promptly to tenant inquiries and coordinate service requests to ensure issues are resolved efficiently.
- Conduct regular tenant check-ins and organize annual meetings to gather feedback and strengthen relationships.
- Maintain and update tenant contact lists, welcome packages, and tenant handbooks.
- Assist with community outreach programs, tenant recognition initiatives, and wellness partnerships.
- Plan, coordinate, and execute tenant events, including ideation, budgeting, logistics, and post-event reporting.
- Create promotional materials such as flyers, newsletters, and social media posts using platforms like Canva and Mailchimp.
- Manage property communication tools, ensuring updates to the property website, Angus portal, and event calendars.
- Develop and maintain marketing materials such as the amenity guide, tenant discount program, and newsletters.
- Track attendance and feedback for all tenant events to measure success and identify opportunities for improvement.
- Welcome visitors to the management office and address inquiries professionally.
- Monitor and order office supplies and coordinate repairs of office equipment.
- Maintain tenant certificates of insurance, contracts, and property documentation for Denver Place.
- Support the Senior Property Manager, Assistant Property Manager, and Chief Engineer with administrative tasks as needed.
- Process invoices in Nexus for Denver Place, ensuring accurate budget coding and timely payments.
- Track and bill tenant work orders and prepare miscellaneous charge statements.
- Follow up with tenants regarding unpaid rent or outstanding balances.
- Assist with financial record-keeping and reporting related to property operations and events.
- Bachelor’s degree preferred; High School Diploma required.
- 1–3 years of experience in property management, marketing, or customer service.
- Proficiency in Microsoft Office Suite, Excel, PowerPoint, and property management systems such as Angus and Nexus.
- Experience with social media marketing and tools like Mailchimp and Canva.
- Strong organizational and time management skills with the ability to multitask.
- Excellent written and verbal communication skills.
- A collaborative team player with a proactive, solutions-oriented mindset.
$55,000 - $65,000 per year.
Other Compensation:
This role is eligible for an annual performance bonus.
CP Group is an Equal Opportunity Employer
Benefits:
We offer a competitive benefits package, including:
- Unlimited vacation, summer Fridays, and 9 company holidays
- Company-paid life and disability insurance
- Company-subsidized medical, dental, and vision insurance
- Voluntary insurance including supplemental life insurance, pet insurance, critical illness, accident, hospital, legal, and cancer insurance.
- 401(k) with company match
Salary : $55,000 - $65,000