What are the responsibilities and job description for the General Manager position at Coyote Valley Casino Resort?
Company Description
Coyote Valley Casino & Hotel, located just 9 miles north of Ukiah in Mendocino County, California, is a premier entertainment destination. Conveniently situated off Highway 101, the resort offers a wide range of amenities, including a casino, bar, restaurant, fueling station, and event showroom. Known for hosting cultural events and community activities, Coyote Valley Casino & Hotel caters to both locals and travelers. Our dedication to providing exceptional guest experiences sets us apart as a bustling hub for entertainment and leisure.
Role Description
This is a full-time, on-site role for a General Manager at Coyote Valley Casino, located in Redwood Valley, CA. The General Manager will oversee day-to-day operations, ensuring smooth delivery of services across the casino resort, restaurant, and event spaces. Responsibilities include managing budgets, staffing, and ensuring guest satisfaction while driving revenue growth. The General Manager will also be tasked with maintaining compliance with state and local regulations, fostering relationships with stakeholders, and leading cross-departmental initiatives for operational excellence.
Qualifications
- Strong leadership, team management, and conflict-resolution skills
- Experience in financial planning, budgeting, and revenue management in the hospitality or gaming industry
- Knowledge of regulatory compliance within a casino or hospitality environment
- Exceptional customer service skills and a proven ability to foster positive guest experiences
- Strategic planning, organizational, and project management abilities
- Proficiency in business operations software and basic understanding of IT systems
- Bachelor's degree in Gaming, Business, Hospitality Management, or related field (preferred)
- Proven experience in a leadership role within the casino or hospitality industry
- Strong communication and interpersonal skills to work effectively with diverse teams and stakeholders