What are the responsibilities and job description for the LTL Logistics Specialist position at Coyote Logistics?
Coyote Logistics has been acquired by RXO. RXO (NYSE: RXO) is a leading provider of asset-light transportation solutions. RXO offers tech-enabled truck brokerage services together with complementary solutions including managed transportation, freight forwarding and last mile delivery. The company combines massive capacity and cutting-edge technology to move freight efficiently through supply chains across North America. The company is headquartered in Charlotte, N.C. VisitRXO.comfor more information and connect with RXO onFacebook,X,LinkedIn,Instagram, andYouTube.
An LTL Logistics Specialist manages daily operations for less-than-truckload (LTL) managed accounts, including coordinating and tracking shipments, handling freight classification and pricing for quotes, building relationships with carriers and customer contacts. LTL Specialists ensure profitability by selecting optimal carriers and service levels and resolving shipment issues, while upholding a high level of service.
Daily Tasks & Responsibilities:
- Account Assignment & Knowledge:Execute daily operations for assigned accounts, understanding their growth strategies, goals, and contractual agreements.
- Load Management:Track all customer shipments, monitor assigned portions of the load board, and ensure all loads are covered and serviced properly.
- Communication:Communicate effectively and punctually with both internal teams and external customers, using the appropriate channels.
- Freight Classification and Pricing: Handle freight classification, provide accurate pricing for quote requests, and ensure compliance with industry standards and regulations.
- Problem Solving & Issue Resolution: Identify, communicate, and resolve any issues related to shipments, including delays, discrepancies, or damages, to ensure smooth operations.
- Client Relationships:Develop strong working relationships with customer contacts and facilities.
- Collaboration:Foster internal relationships with carrier representatives, managers, and sales teams, and contribute as a team player.
- Quoting: Identify whether customers with heavy and/or consistent freight volume would be suited for possible customer-specific pricing.
Essential Skills, Characteristics & Experience:
- Driven - willing to operate LTL freight and problem solve at fast pace of own initiative
- Willingness to become a subject matter expert, and to educate both internally and externally
- Strong organizational skills
Do Well, Be Well
- Comprehensive medical, dental, vision, and life insurance coverage
- Retirement 401(k) featuring employer match
- Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
- Employee Assistance Program (EAP)
- Industry-leading mental health resources
- Complimentary membership to Peloton
- Access to LinkedIn Learning for continuous skill enhancement
- Paid time off and paid parental and disability leave
- 3 paid community service days annually
Important Notice to US Applicants:
Coyote is an at-will employer. We are an Equal Opportunity Employer. Please view Equal Opportunity Posters provided by the OFCCP.
