Front Office Dental Assistant

The dental hygiene coordinator manages the hygiene department's administrative and patient-facing tasks, including scheduling appointments, verifying insurance, maintaining patient records, and handling payments. They act as a liaison between patients and the dental team, ensuring the schedule is optimized, patients are informed, and the office runs smoothly.

Key responsibilities

• Patient scheduling and coordination: Manage the hygiene schedule, confirm appointments, and follow up with patients to ensure full scheduling and timely check-ups.
• Administrative duties: Handle patient check-in/check-out, answer phones, update patient medical and insurance records, and manage patient accounts.
• Insurance and billing: Verify patient insurance coverage, explain benefits, and assist with processing claims and collecting payments.
• Patient communication: Greet patients, answer questions about procedures, and provide information on treatment plans and aftercare.
• Record keeping: Maintain accurate and up-to-date patient charts, including treatment history, insurance information, and contact points.
• Office support: Collaborate with the dental hygienists and other staff to ensure a smooth workflow and help maintain the cleanliness and readiness of treatment rooms.

Qualifications

• Education: A high school diploma or equivalent is typically required.
• Experience: Previous administrative experience, particularly in a dental or clinical setting, is often preferred.
• Skills: Strong organizational, communication, and customer service skills are essential. Familiarity with dental software, data entry, and basic accounting is beneficial.

Job Type: Full-time

Pay: $23.00 - $26.00 per hour

Expected hours: 36 per week

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• On-the-job training
• Paid time off

Ability to Commute:

• Fullerton, CA 92835 (Required)

Work Location: In person

Salary : $23 - $26