Kennel Manager

Coyne Veterinary Center - St. John seeks customer service focused individual to join their growing reception team! The Kennel Manager is responsible for supervising all aspects of the boarding facility and hospital maintenance. He/She is responsible for all administrative and personnel management of the kennel staff and kennel shift leaders. The kennel manager maintains equipment maintenance, boarding facility inventory and implements safety and training programs. He/She also handles and/or oversees all duties outlined in the Kennel Attendant and Kennel Shift Leader job descriptions. This leadership position sets the example for all hospital staff to follow in animal care. The kennel manager directly supervises kennel shift leaders. He/She should have general veterinary medical knowledge to ensure standards of care are followed for patient care. The kennel manager must have exceptional client service and communication skills, and confidence to deal with stressful situations and difficult employees/clients. Reports to: Practice ManagerEducational Requirements & Skills NeededEducational Requirements: High school diploma or equivalentMinimum age requirement of 18 years oldSkills Needed:Ability to read and comprehend instructionsEffective communication with clients in person and by phoneExperience in caring for animals, proper restraint techniques preferredAbility to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimalsAbility to work with computer-based veterinary softwareMust exhibit leadership qualities - able to motivate and direct peers, high level of maturity and initiative, etc. Must be crossed-trained in other hospital departments Open availability Exceptional customer service skillsAbility to work in a fast-paced environmentPhysical Obligations:Able to lift and carry up to 50 poundsEndure standing and walking on hard floor surfaces for extended periods of timeAble to work in noisy work conditions with sounds from animals and equipmentTake safety precautions for exposure to toxins, drugs, anesthesia and radiationCoyne Veterinary Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Coyne Veterinary Center complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.