What are the responsibilities and job description for the Title Specialist II (Manheim) position at Cox?
Key Responsibilities:
* Process and re-assign titles for vehicles sold by the auction.
* Enter payments into the system received by buyers/sellers and ensure they are applied accurately and timely.
* Examine vehicle title for accuracy and conformity to specified requirements. Verify acceptance of the title in the state for which it is filed. Confirm accurate title VIN number, odometer reading, releases of liens, and that titles contain no alteration, etc.
* Determine negotiability of title document and assess for potential fraud. Report any title discrepancies.
* Resolve difficult title issues, work titles higher level titles that include difficult documents, be able to match titles to appropriate records in the system, process state work and return problems to sellers for correction.
* Interaction with customers, dealers and regulatory agencies.
* Work with manager/supervisor to negotiate price adjustment between buyer and seller for a title problem, if necessary.
* Maintain knowledge of current DMV laws and regulations as they relate to vehicle titles and interpret titling regulations in each state for which vehicles are processed.
* Receive and route telephone calls in a courteous and efficient manner to the appropriate personnel or department.
* Perform other duties such as processing sale day transactions using the AS400 and providing customer service.
* Run outstanding title reports, review and contact sellers regarding outstanding titles.
* Assist with sale day balancing activities.
* Assist with title and check audits.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
* Perform other duties as assigned by management.
* May be required to work overtime (more than 40 hours per week) as business needs dictate.
Qualifications:
Minimum:
* High School Diploma/GED and 3 years' experience in a related field.
* OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience;
* OR 5 years' experience in a related field.
* Valid driver's license and safe driving record required.
* Effective communication skills required.
* Must possess good problem-solving, organizational and computer skills.
* Vision abilities required include close, distance and depth perception.
Preferred:
* 2 or more years of related experience required in the auction/automobile industry or at the Department of Motor Vehicles.
* Notary seals and stamps preferred.
Work Environment:
USD 20.00 - 30.00 per hour
Compensation:
Hourly pay rate is in the range of $20.00 - $30.00/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets
Cox is an Equal Employment Opportunity employer. All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
* Process and re-assign titles for vehicles sold by the auction.
* Enter payments into the system received by buyers/sellers and ensure they are applied accurately and timely.
* Examine vehicle title for accuracy and conformity to specified requirements. Verify acceptance of the title in the state for which it is filed. Confirm accurate title VIN number, odometer reading, releases of liens, and that titles contain no alteration, etc.
* Determine negotiability of title document and assess for potential fraud. Report any title discrepancies.
* Resolve difficult title issues, work titles higher level titles that include difficult documents, be able to match titles to appropriate records in the system, process state work and return problems to sellers for correction.
* Interaction with customers, dealers and regulatory agencies.
* Work with manager/supervisor to negotiate price adjustment between buyer and seller for a title problem, if necessary.
* Maintain knowledge of current DMV laws and regulations as they relate to vehicle titles and interpret titling regulations in each state for which vehicles are processed.
* Receive and route telephone calls in a courteous and efficient manner to the appropriate personnel or department.
* Perform other duties such as processing sale day transactions using the AS400 and providing customer service.
* Run outstanding title reports, review and contact sellers regarding outstanding titles.
* Assist with sale day balancing activities.
* Assist with title and check audits.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
* Perform other duties as assigned by management.
* May be required to work overtime (more than 40 hours per week) as business needs dictate.
Qualifications:
Minimum:
* High School Diploma/GED and 3 years' experience in a related field.
* OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience;
* OR 5 years' experience in a related field.
* Valid driver's license and safe driving record required.
* Effective communication skills required.
* Must possess good problem-solving, organizational and computer skills.
* Vision abilities required include close, distance and depth perception.
Preferred:
* 2 or more years of related experience required in the auction/automobile industry or at the Department of Motor Vehicles.
* Notary seals and stamps preferred.
Work Environment:
- Office setting
USD 20.00 - 30.00 per hour
Compensation:
Hourly pay rate is in the range of $20.00 - $30.00/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets
Cox is an Equal Employment Opportunity employer. All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Salary : $20 - $30