What are the responsibilities and job description for the Sr Software Engineer, ServiceNow position at Cox?
The Senior Software Engineer with have expertise in ServiceNow development and a strong understanding of modern engineering practices. This role is ideal for someone who is not only proficient across the ServiceNow platform, including custom application development, scripting, and integration, but also brings awareness of engineering tools and practices that support broader automation and integration efforts in an AWS first ecosystem
Key Responsibilities:
Required Skills & Experience:
USD 99,000.00 - 165,000.00 per year
Compensation:
Compensation includes a base salary of $99,000.00 - $165,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Cox is an Equal Employment Opportunity employer. All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Key Responsibilities:
- Design and develop scalable, maintainable solutions across multiple ServiceNow products and modules.
- Build and manage custom applications, scripted REST APIs within ServiceNow.
- Collaborate with Product Management and stakeholders to understand business challenges and deliver effective, user-centric solutions.
- Integrate ServiceNow with other enterprise systems and tools, ensuring seamless interoperability.
- Contribute to Agile ceremonies including grooming, refinement, and retrospectives.
- Provide technical leadership and mentorship to junior developers and peers.
- Monitor and support deployed solutions, ensuring performance, reliability, and maintainability.
- Stay current with platform capabilities, industry trends, and best practices, and share insights with the broader engineering community.
Required Skills & Experience:
- Bachelor's degree in a related discipline and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 18 years' experience in a related field.
- Proven experience as a Senior ServiceNow Developer with broad platform knowledge.
- Strong proficiency in custom application development, scripted REST APIs, Business Rules, UI Policies, Flow Designer, and IntegrationHub.
- Familiarity with ServiceNow's Common Service Data Model (CSDM) and ITSM best practices.
- Experience managing code releases and deployments using scoped applications and automated pipelines.
- Solid understanding of Agile development methodologies and DevOps principles.
- Awareness of AWS engineering practices and ability to collaborate with cloud-native teams.
- Proficiency in Python for scripting, automation, or integration tasks is a strong plus.
- Excellent problem-solving, debugging, and analytical skills.
- Strong communication and collaboration abilities.
USD 99,000.00 - 165,000.00 per year
Compensation:
Compensation includes a base salary of $99,000.00 - $165,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Cox is an Equal Employment Opportunity employer. All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Salary : $99,000 - $165,000
