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Senior or Lead VMware Engineer (RapidScale)

Cox Communications
Raleigh, NC Full Time
POSTED ON 5/24/2026
AVAILABLE BEFORE 6/23/2026
Company
Cox Communications, Inc.

Job Family Group

Engineering / Product Development

Job Profile

Sr Cloud Engineer

Management Level

Individual Contributor

Flexible Work Option

Hybrid - Ability to work remotely part of the week

Travel %

Yes, 15% of the time

Work Shift

Day

Compensation
Compensation includes a base salary in the range of $101,500.00 - $169,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

At RapidScale, exceptional technology is powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds, helping organizations innovate, adapt, and grow. As an Elite Broadcom VMware VCSP Partner and top partner with AWS, Azure, and Google, our solutions focus on business outcomes with embedded cyber resiliency and AI to protect today and enable tomorrow backed by the strength of the Cox family of companies.

RapidScale is seeking a Senior or Lead Cloud VMware Engineer who will be responsible for maintaining the health, performance, and reliability of RapidScale's managed cloud environments. You will support the stability and scalability of both domestic and international data centers, with a focus on VMware-based virtualization and core infrastructure technologies.

You have strong technical depth, advanced troubleshooting skills, and the ability to operate in a fast-paced, high-availability environment supporting enterprise customers.

What You Will Do

  • Support and maintain cloud infrastructure across compute, storage, networking, virtualization, backup, and monitoring systems

  • Troubleshoot and resolve complex technical issues and escalations, minimizing customer impact

  • Drive improvements in system performance, reliability, and operational efficiency

  • Partner with Architecture, Security, and Engineering teams to implement enhancements and maintain compliance

  • Develop and maintain documentation, runbooks, and operational procedures

  • Ensure effective monitoring and alerting across infrastructure components

  • Participate in a 24x7 on-call rotation supporting customer environments

Required Qualifications

  • Senior VMware Engineer - Bachelor's degree in a related discipline and 4 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 2 years' experience; a Ph.D. and up to 1 year of experience; or 8 years' experience in a related field

  • Lead VMware Engineer - Bachelor's degree in a related discipline and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years' experience in a related field

  • Strong experience with VMware-based virtualization environments (vSphere, ESXi, vCenter)

  • Proven ability to troubleshoot complex infrastructure issues and manage escalations in high-availability environments

  • Experience performing root cause analysis and driving issue resolution

  • Willingness to participate in a 24x7 on-call rotation

Preferred Qualifications

  • Experience with VMware technologies such as vSAN, NSX or NSX-T, and vCloud Director

  • Familiarity with VMware ecosystem tools (Aria Suite, SRM, Tanzu)

  • Experience with Cisco UCS infrastructure

  • Knowledge of networking fundamentals (VLANs, LACP)

  • Experience with scripting or automation (PowerShell, PowerCLI)

  • Familiarity with public cloud environments (Azure, AWS) and VMware cloud solutions (AVS, VMC, Azure AVD)

  • Experience in managed services or enterprise customer environments

  • Experience handling Sev-1 incidents and delivering root cause analysis

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Salary : $101,500 - $169,100

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