What are the responsibilities and job description for the Sales Manager position at Cox Business?
Role Description
At Cox Business, we’re looking for a dynamic Sales Manager that leads an assigned outside sales team to achieve Cox Business sales goals. This role is responsible for hiring, training, and coaching outside sales representatives to drive customer acquisition and retention in the assigned market. The manager ensures adherence to corporate sales strategies and achievement of revenue and retention targets.
This position combines office-based work with customer visits. It operates within a fast-paced, budget-driven sales organization and requires strong leadership, people management, and strategic planning skills. Occasional travel to customer locations using a personal or company vehicle is expected.
Primary Responsibilities
- Sales Leadership & Team Development
- Strategic Planning & Execution
- Operational Excellence
- Customer & Community Engagement
Minimum Qualifications
- Bachelor’s degree in a related field and 6 years of relevant experience. The right candidate could also have a different combination, such as a master's degree and 4 years’ experience; a Ph.D. and 1 year experience in a related field; Master’s Degree 4 years’ experience or In lieu of a degree, 10 years’ experience in a related field will be considered.
- 1 year of experience in management or lead role
- Proven experience in business‑to‑business consultative sales, with the ability to understand customer needs, recommend strategic solutions, and drive long‑term partnerships.
- Experience engaging with C‑level and executive stakeholders, including delivering professional presentations, influencing decision‑makers, and confidently navigating complex or challenging business conversations.
- Proven leadership capability, with experience building, coaching, and motivating high‑performing sales teams to achieve results.
- Strong business and sales acumen, with the ability to provide trusted guidance and direction to both customers and team members in a consultative sales environment.
- Demonstrated relationship‑building skills, including developing and sustaining effective partnerships with clients, community partners, and internal stakeholders.
- Adaptable, accountable leader who takes ownership, navigates change effectively, and performs well in a fast‑paced, results‑driven environment.
- Comfortable working in a technology‑enabled sales environment, including daily use of Windows‑based systems and Microsoft Office tools to manage performance, reporting, and communication.
- Valid driver’s license, good driving record, and reliable transportation.
Preferred Qualifications
- 3 years of demonstrated success leading B2B sales teams, with a track record of driving performance through coaching, accountability, and consultative selling practices.
- Hands‑on leadership mindset with proven grit, willing to roll up sleeves and support sales efforts across a diverse customer base from small and mid‑sized businesses to large, complex enterprise accounts.
- Experience in the telecommunications industry
- BS/BA degree in related discipline strongly desired
- Familiarity and knowledge of the local NOVA market
- Experience preparing, compiling, and submitting bid responses for RFQs, RFIs, and RFPs