What are the responsibilities and job description for the Sales Manager (Cox Business) position at Cox Business?
At Cox Business, we're looking for a dynamic Sales Manager that leads an assigned outside sales team to achieve Cox Business sales goals. This role is responsible for hiring, training, and coaching outside sales representatives to drive customer acquisition and retention in the assigned market. The manager ensures adherence to corporate sales strategies and achievement of revenue and retention targets.
This position combines office-based work with customer visits. It operates within a fast-paced, budget-driven sales organization and requires strong leadership, people management, and strategic planning skills. Occasional travel to customer locations using a personal or company vehicle is expected.
Location: 5 days per week in the Springdale, AR office
Primary Responsibilities & Essential Functions
Key responsibilities include leadership, planning, communication, administration, and self-development:
Sales Leadership & Team Development
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
USD 109,800.00 - 164,800.00 per year
Compensation:
Compensation includes a base salary in the range of $109,800.00 - $164,800.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $48,879.96.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
This position combines office-based work with customer visits. It operates within a fast-paced, budget-driven sales organization and requires strong leadership, people management, and strategic planning skills. Occasional travel to customer locations using a personal or company vehicle is expected.
Location: 5 days per week in the Springdale, AR office
Primary Responsibilities & Essential Functions
Key responsibilities include leadership, planning, communication, administration, and self-development:
Sales Leadership & Team Development
- Build and maintain a professional sales culture; serve as a role model for the team.
- Hire, train, develop, and coach a high performing outside sales team capable of meeting revenue and retention goals.
- Coach and manage team performance to ensure disciplined sales practices and exceptional customer experience.
- Set sales goals and metrics aligned with corporate and regional objectives.
- Develop territory structures and account assignments to maximize market share and revenue.
- Collaborate with Marketing to align sales strategies with overall business objectives.
- Monitor forecasts, budgets, and expenses to achieve profitability and margin goals.
- Review and approve sales presentations, ROI analyses, and commission reports.
- Ensure timely updates of customer information and compliance with reporting standards.
- Act as a subject matter expert for escalated customer issues.
- Represent Cox Business in the local community through networking and participation in events (e.g., Chamber of Commerce, nonprofit initiatives).
- Bachelor's degree in a related field and 6 years of relevant experience. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year experience in a related field; Master's Degree 4 years' experience or In lieu of a degree, 10 years' experience in a related field will be considered.
- 1 year of experience in management or lead role
- Proven experience in business-to-business consultative sales, with the ability to understand customer needs, recommend strategic solutions, and drive long-term partnerships.
- Experience engaging with C-level and executive stakeholders, including delivering professional presentations, influencing decision-makers, and confidently navigating complex or challenging business conversations.
- Proven leadership capability, with experience building, coaching, and motivating high-performing sales teams to achieve results.
- Strong business and sales acumen, with the ability to provide trusted guidance and direction to both customers and team members in a consultative sales environment.
- Demonstrated relationship-building skills, including developing and sustaining effective partnerships with clients, community partners, and internal stakeholders.
- Adaptable, accountable leader who takes ownership, navigates change effectively, and performs well in a fast-paced, results-driven environment.
- Comfortable working in a technology-enabled sales environment, including daily use of Windows-based systems and Microsoft Office tools to manage performance, reporting, and communication.
- Valid driver's license, good driving record, and reliable transportation.
- 3 years of demonstrated success leading B2B sales teams, with a track record of driving performance through coaching, accountability, and consultative selling practices.
- Hands-on leadership mindset with proven grit, willing to roll up sleeves and support sales efforts across a diverse customer base from small and mid-sized businesses to large, complex enterprise accounts.
- Experience in the telecommunications industry
- BS/BA degree in related discipline strongly desired
- Familiarity and knowledge of the Northwest Arkansas market
- Experience preparing, compiling, and submitting bid responses for RFQs, RFIs, and RFPs
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
USD 109,800.00 - 164,800.00 per year
Compensation:
Compensation includes a base salary in the range of $109,800.00 - $164,800.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $48,879.96.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Salary : $109,800 - $164,800