What are the responsibilities and job description for the Manager, Vehicle Operations Logistics (Manheim Chicago) position at Cox Automotive Inc.?
Position Summary
The Vehicle Entry Manager is responsible for overseeing the Vehicle Entry Department, which includes leading a team responsible for vehicle check-in, vehicle inspection/imaging of vehicles entering the Manheim facility.
Key Responsibilities
Required:
Compensation
Compensation includes a base salary in the range of $81,400.00 - $122,200.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets
The Vehicle Entry Manager is responsible for overseeing the Vehicle Entry Department, which includes leading a team responsible for vehicle check-in, vehicle inspection/imaging of vehicles entering the Manheim facility.
Key Responsibilities
- Vehicle Intake & Processing
- Oversee daily vehicle entry operations, ensuring timely and accurate processing of all incoming vehicles
- Verify vehicle information (VIN, condition, mileage, title status) and confirm alignment with client documentation
- Ensure all vehicles are properly tagged, tracked, and staged for inspection, reconditioning, or auction
- Oversee all vehicle inspection/imaging and condition report activities for incoming inventory
- Ensure accurate documentation of vehicle condition, including damage, mechanical issues, and grading
- Maintain consistency with Manheim's national condition report standards and guidelines
- Monitor workflow to ensure timely completion of reports aligned with auction schedules
- Supervise, train, and develop vehicle entry staff, including check-in team, inspection team, and imaging team
- Monitor team performance, productivity, and accuracy against established KPIs
- Conduct regular audits, coaching sessions, and performance evaluations
- Perform routine audits of condition reports to ensure accuracy and completeness
- Address discrepancies and retrain team members as necessary
- Partner with arbitration and inspection teams to resolve condition disputes
- Ensure high levels of buyer trust through consistent reporting practices
- Ensure precise entry of vehicle data into Manheim inventory systems
- Audit records regularly to maintain data integrity and minimize errors
- Troubleshoot and resolve discrepancies related to vehicle information or documentation
- Identify and implement process improvements to enhance throughput and reduce bottlenecks
- Collaborate with inspection, reconditioning, and auction teams to streamline workflows
- Utilize reporting tools to analyze operational performance and recommend enhancements
- Serve as a point of contact for internal teams regarding vehicle entry/inspections/imaging
- Ensure client expectations are met regarding turnaround times and data accuracy
- Address escalations and resolve issues in a timely, professional manner
- Ensure adherence to company policies, safety protocols, and regulatory requirements
- Maintain a safe working environment for all team members
- Monitor yard operations to ensure proper vehicle handling and storage
Required:
- Bachelor's degree and 6 years' experience in a related field (operations, inventory management, automotive, or logistics). The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year experience in a related field; or 10 years' experience in a related field in lieu of a degree.
- 1 year of experience in management or lead role
- Strong attention to detail and organizational skills
- Proficiency with data entry systems and Microsoft Office (Excel, Word)
- Indoor and outdoor work environments, including inspection lanes and vehicle lots
- Frequent standing, walking, bending, and inspecting vehicles
- Exposure to weather conditions, noise, and moving vehicles
- Ability to lift up to 40 lbs
Compensation
Compensation includes a base salary in the range of $81,400.00 - $122,200.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets
Salary : $81,400 - $122,200