What are the responsibilities and job description for the Communication Officer I position at Cowley College?
This job was posted by https://www.kansasworks.com : For more
information, please see: https://www.kansasworks.com/jobs/13549019
Communication Officer I\
Employer\
Cowley County\
311 E 9th\
\
Winfield, KS 67156\
JOB TITLE: Communication Officer I\
DEPARTMENT: Emergency Communications\
REPORTS TO: Shift Supervisor\
STARTING PAY:\
STATUS: Full-time\
phone calls for\
service from the public. Performs emergency 9-1-1, non-emergency, and
field unit-initiated\
dispatching to medical, fire, and law public safety field units
Essential Duties And Responsibilities
Answers 9-1-1 emergency calls, non-emergency calls, administrative
calls, and radio calls, ascertaining nature of those calls, gathering
necessary information, and transmitting or relaying information for
appropriate public safety response.
Broadcasts location, time and nature of incident; contacting all
required personnel and other local concerns (i.e. any other emergency
first responders or county/city public work services) in the event of an
emergency situation; ensuring the presence of on call, back up and/or
reserve units by contacting personnel designated for call-back; relaying
information as required.
Performs Emergency Medical, Fire, and/or Law Enforcement Dispatching to
assist callers with aiding victims in medical distress by talking them
through basic lifesaving procedures, fire incidents and/law enforcement
calls.
Monitors radio traffic for safety of all first responders.
Completes requested NCIC/KCJIS transactions as requested by authorized
law enforcement personnel.
Maintains call logs and status of on duty personnel through computer
aided dispatch (CAD).
Maintains communication documents and records.
Maintains on-going contact with personnel responding in an emergency
situation and keeps them informed of all incoming pertinent information
in a timely manner.
Maintains work area and equipment in clean and working condition.
Attendance at training, workshops and seminars as needed for continuing
education.
Position Requirements
Performs other duties as required.
Experience
None required.
Education
High school diploma or equivalent.
Formal continuing education in public safety communications, criminal
justice, fire science, emergency medical services, or related field is
Certifications/Licenses
preferred, but not required.
Valid drivers license with a safe driving record as determined by the
employer with reliable transportation.
Must not have a recent record of suspension or revocation of drivers
license in any state.
NCIC certified within 6 months of employment.
APCO PST1 certified within the first year of employment.
Knowledge, Skills, And Abilities
Working knowledge of 9-1-1 phone system, administrative phone system,
Emergency Medical Dispatching (EMD), radio console, computers,
electronic mapping, county/cities geography, NCIC/KCJIS Terminal,
Internet, Radio Standards, performance standards, Standard Operating
Procedures (SOPs), voice recorders/playback, and electronic data
processing; working knowledge of modern office practices and procedures.
Skill in operation of job-related equipment.
Thorough knowledge of the RMS and CAD systems.
Ability to rapidly assess situations through critical thinking, make
quick decisions and take appropriate action under normal or stressful
situations.
Ability to communicate effectively verbally in a clear and concise
manner, as well as, in writing, during normal or stressful situations.
Thorough knowledge of communications codes and signals used for
emergency dispatching.
Maintains and exercises discretion and integrity at all times.
Ability to talk and hear in person and by telephone, as well as two-way
radio; ability to see and read reports, printouts, elect onic mapping,
and data on multi-display computer screens.
Possesses hand/eye coordination adequate to operate radio controls,
computer keyboards, mice, and phone systems.
Ability to be at their workstation for extended periods of time. No
established breaks are provided. Leaving the building is often
restricted or prohibited. Depending on workload, unscheduled breaks are
sometimes restricted.
Ability to work on different shifts in a 24 x 7 work environment,
weekends, federal, state, and religious holidays. Voluntary overtime, as
well as mandatory overtime.
Ability to establish and maintain effective working relationships with
fellow employees, supervisors, other public safety agencies, county
agencies, cities departments, local governments, state/federal entities,
and the public.
Ability to have regular and predictable attendance, as well as, arriving
for work in time for shift change briefings.
Ability to be contacted and respond to work in emergency situations.
Ab
information, please see: https://www.kansasworks.com/jobs/13549019
Communication Officer I\
Employer\
Cowley County\
311 E 9th\
\
Winfield, KS 67156\
JOB TITLE: Communication Officer I\
DEPARTMENT: Emergency Communications\
REPORTS TO: Shift Supervisor\
STARTING PAY:\
STATUS: Full-time\
- Position Summary:**\
phone calls for\
service from the public. Performs emergency 9-1-1, non-emergency, and
field unit-initiated\
dispatching to medical, fire, and law public safety field units
Essential Duties And Responsibilities
Answers 9-1-1 emergency calls, non-emergency calls, administrative
calls, and radio calls, ascertaining nature of those calls, gathering
necessary information, and transmitting or relaying information for
appropriate public safety response.
Broadcasts location, time and nature of incident; contacting all
required personnel and other local concerns (i.e. any other emergency
first responders or county/city public work services) in the event of an
emergency situation; ensuring the presence of on call, back up and/or
reserve units by contacting personnel designated for call-back; relaying
information as required.
Performs Emergency Medical, Fire, and/or Law Enforcement Dispatching to
assist callers with aiding victims in medical distress by talking them
through basic lifesaving procedures, fire incidents and/law enforcement
calls.
Monitors radio traffic for safety of all first responders.
Completes requested NCIC/KCJIS transactions as requested by authorized
law enforcement personnel.
Maintains call logs and status of on duty personnel through computer
aided dispatch (CAD).
Maintains communication documents and records.
Maintains on-going contact with personnel responding in an emergency
situation and keeps them informed of all incoming pertinent information
in a timely manner.
Maintains work area and equipment in clean and working condition.
Attendance at training, workshops and seminars as needed for continuing
education.
Position Requirements
Performs other duties as required.
Experience
None required.
Education
High school diploma or equivalent.
Formal continuing education in public safety communications, criminal
justice, fire science, emergency medical services, or related field is
Certifications/Licenses
preferred, but not required.
Valid drivers license with a safe driving record as determined by the
employer with reliable transportation.
Must not have a recent record of suspension or revocation of drivers
license in any state.
NCIC certified within 6 months of employment.
APCO PST1 certified within the first year of employment.
Knowledge, Skills, And Abilities
Working knowledge of 9-1-1 phone system, administrative phone system,
Emergency Medical Dispatching (EMD), radio console, computers,
electronic mapping, county/cities geography, NCIC/KCJIS Terminal,
Internet, Radio Standards, performance standards, Standard Operating
Procedures (SOPs), voice recorders/playback, and electronic data
processing; working knowledge of modern office practices and procedures.
Skill in operation of job-related equipment.
Thorough knowledge of the RMS and CAD systems.
Ability to rapidly assess situations through critical thinking, make
quick decisions and take appropriate action under normal or stressful
situations.
Ability to communicate effectively verbally in a clear and concise
manner, as well as, in writing, during normal or stressful situations.
Thorough knowledge of communications codes and signals used for
emergency dispatching.
Maintains and exercises discretion and integrity at all times.
Ability to talk and hear in person and by telephone, as well as two-way
radio; ability to see and read reports, printouts, elect onic mapping,
and data on multi-display computer screens.
Possesses hand/eye coordination adequate to operate radio controls,
computer keyboards, mice, and phone systems.
Ability to be at their workstation for extended periods of time. No
established breaks are provided. Leaving the building is often
restricted or prohibited. Depending on workload, unscheduled breaks are
sometimes restricted.
Ability to work on different shifts in a 24 x 7 work environment,
weekends, federal, state, and religious holidays. Voluntary overtime, as
well as mandatory overtime.
Ability to establish and maintain effective working relationships with
fellow employees, supervisors, other public safety agencies, county
agencies, cities departments, local governments, state/federal entities,
and the public.
Ability to have regular and predictable attendance, as well as, arriving
for work in time for shift change briefings.
Ability to be contacted and respond to work in emergency situations.
Ab