What are the responsibilities and job description for the ERP Support Specialist position at Cowell Steel Structures llc?
Position Summary
The ERP Support Specialist plays a key cross-functional role within our metal building manufacturing company. This position supports multiple departments, including some logistics and customer relations, while also assisting in the continuous improvement of the company?s ERP system. Additionally, this role serves as an administrative assistant to the Process Manager, helping drive operational efficiency and process standardization across the organization while ensuring a positive customer experience during material pickups.
Key Responsibilities
ERP System Development & Support
- Work closely with the Process Manager and IT team to support ERP system implementation and enhancements
- Test system functionality and report issues or improvements
- Help train staff on ERP system usage and best practices
- Maintain data accuracy and integrity within the system
Administrative Support
- Provide direct administrative support to the Process Manager
- Provide direct administrative support to the Director of Operations for scheduling and some logistics
- Prepare reports, track KPIs, and maintain documentation
- Schedule meetings, take notes, and follow up on action items
- Assist with project coordination and process improvement initiatives
Cross Departmental Support
- Assist various departments (production, shipping, logistics) with daily operational needs
- Coordinate and communicate between departments to ensure workflow efficiency
Job Type:
- Full-time
Salary:
- Depending on experience
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
- Health savings account
- Life insurance
- Paid vacation