Full Time
22.30-26.43 USD per hour
Receptionist
Support Services - Glendale
Pay Range: $22.23 -$26.43
Full Times/Days
SUMMARY
The Receptionist is responsible for handling all calls, meeting and greeting the public and Front Porch employees in a friendly and professional manner, and directing requestors appropriately.
The duties listed below are considered essential to the successful performance of this position, as defined by Front Porch.
Additional responsibilities may be assigned in the future and may also be considered essential to the role:
• Operates a multi-line telephone console to receive incoming messages. Takes messages accurately, including correct spelling of names and phone numbers.
• Greets, registers, and directs guests to appropriate personnel professionally.
- Manage appointments, calendars, process paperwork and maintain records.
• Performs a variety of clerical duties including but not limited to processing and distribution of all incoming and outgoing mail, including USPS, FedEx, UPS, Amazon, and intercommunity mail. Assist in company activities and events. issuing visitors’ passes.
• Ensure the front office is well-organized and stocked with supplies.
• Perform all other related duties as assigned
DETAILED SKILLS NEEDED TO PERFORM ESSENTIAL FUNCTIONS
Communication/Interpersonal:
• Effective oral and written communication skills are appropriate to the audience's needs.
• Excellent collaboration and team-building skills.
• Effective conflict management skills.
• Ability to effectively build relationships with customers and executive management.
Decision Making/Organization Skills:
• Demonstrates a high level of accuracy, even under pressure.
• Excellent organizational skills.
• Ability to perform work independently with minimal supervision.
• Ability to exercise sound judgment and make decisions based on accurate and timely analysis.
Productivity:
• Demonstrated time management and priority-setting skills.
• Ability to simultaneously handle multiple priorities.
• Ability to work in a fast-paced, dynamic environment.
EDUCATION OR EQUIVALENT QUALIFICATIONS
Essential/Preferred
Type
Specialization
Equivalent Experience instead of Education
Essential
High School/GED
General
Preferred
EXPERIENCE OR EQUIVALENT QUALIFICATIONS
Essential/Preferred
Minimum Experience
Details
Essential
1 Year
Office Reception Environment Experience
Preferred
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS
The physical demands described here are those an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions:
• Must be able to remain stationary
30% of the time.
• Must be able to occasionally move about the office to access file cabinets, office machinery, etc.
• Must be able to lift or carry items:
• Occasionally: 26-50 pounds
• Frequently: 11-25 pounds
• Constantly: 1-10 pounds
• Must occasionally ascend or descend stairs to provide essential services.
• Must succinctly communicate information and ideas so others will understand accurately exchanged information.
• Must consistently work in an office and an assisted living facility atmosphere.
EMPLOYEE ACKNOWLEDGEMENT
As a Front Porch employee, it is required that you:
• Follow the highest standards of cleanliness.
• Follow all federal, state, and corporate policies, health codes, and guidelines in preparing and handling medication (if applicable).
• Perform all duties safely and efficiently, wearing all safety equipment required to perform your job or when asked to do so by an appropriate member of Front Porch.
• Report any safety hazards or accidents to your supervisor or another member of management if your supervisor is unavailable as soon as you are aware of them. Attend all mandatory in-service meetings.
• Comply with all department and facilities policies and procedures.
Salary : $22 - $26
