What are the responsibilities and job description for the Field Investigator - Dallas Metro position at Covert Special Investigations, Inc?
Insurance Fraud Investigator (Auto, Fire, Theft, Workers’ Comp – Field/Desk)
Bilingual in Spanish Required
Dallas, Texas (Hybrid Field & Remote)
Part-Time (Potential for Full-Time)
About the Role
Covert Special Investigations is expanding, and we’re actively seeking skilled and driven investigators to join our team. This is an exciting opportunity for individuals with a background in insurance claims investigations, particularly those involving auto losses, workers’ compensation, and AOE/COE matters.
This is not a surveillance position. We're looking for part-time investigators who may transition into full-time roles based on performance. Whether you’re an experienced SIU professional or looking to enter the field of insurance fraud investigations, this role is for you.
What You'll Do
- Investigate complex auto claims: theft, fire, vandalism, staged accidents, jump-ins, and questionable losses
- Handle workers’ compensation investigations, including AOE/COE determinations and scene or site inspections
- Conduct root cause analysis and develop investigative strategies for each unique claim
- Collect and analyze evidence including police reports, witness interviews, court filings, and surveillance data
- Write clear, comprehensive, and timely investigative reports
- Maintain frequent communication with clients and internal teams
- Follow new leads as they develop and adjust case strategy accordingly
- Travel as needed, primarily within Dallas Metro area and surrounding area
What We’re Looking For
- 1–2 years in claims, investigations, or SIU (required)
- Workers’ Compensation, AOE/COE, or root cause analysis experience (preferred)
- Bilingual in Spanish (REQUIRED)
- Background in Auto Physical Damage, Fire & Theft, or Field Investigations (a plus)
- Strong interpersonal skills and professional communication (written and verbal)
- Self-motivated and capable of independent time management
- Team player with a problem-solving mindset
- Comfortable working under deadlines in a fast-paced environment
- Tech proficient: able to use laptops, smartphones, apps, and digital documentation tools
- Associate’s degree or equivalent experience
Requirements
- Valid Texas Driver’s License
- Reliable, insured personal vehicle
- Pass criminal background check and qualify for TX DPS Private Investigator Registration
- Access to investigative tools (e.g., camera, laptop, voice recorder) is helpful but not required
Attention to Detail Is a Must
Being detail-oriented is one of the most critical traits in an investigator. To evaluate your attention to detail, please visit our website’s homepage at , scroll halfway down, and click on the eye watermark. Follow the instructions provided there. Candidates who skip this step will not be considered.
Why Join Us?
- Flexible schedule, mix of remote and fieldwork
- High-exposure, high-impact investigative assignments
- Clear path to full-time employment for the right candidate
- Learn from experienced fraud investigators
- Supportive and professional team culture
Apply Today
If you're passionate about uncovering the truth and protecting against fraud, we invite you to apply and join the growing team at Covert Special Investigations.
Job Type: Part-time
Pay: $22.00 - $26.00 per hour
Expected hours: 20 – 35 per week
Benefits:
- Flexible schedule
- Mileage reimbursement
- Paid time off
- Paid training
- Professional development assistance
- Travel reimbursement
Work Location: Remote
Salary : $22 - $26