What are the responsibilities and job description for the Personal Lines Administrative Assistant position at Cover Me Insurance Agency of NJ, Inc?
Administrative Assistant / Front Desk Receptionist
Cover Me Insurance Agency of NJ, Inc.
Position Summary
Cover Me Insurance Agency of NJ, Inc. is seeking a friendly, organized, and detail-oriented Administrative Assistant / Front Desk Receptionist to join our growing team. This position is the first point of contact for our clients and plays an essential role in ensuring the smooth daily operation of our office while providing administrative support to our Licensed Insurance Producer.
The ideal candidate is professional, dependable, customer-focused, and able to multitask in a fast-paced office environment.
Key Responsibilities
- Answer and direct incoming calls using a multi-line phone system in a professional and courteous manner.
- Greet clients and visitors, providing exceptional front desk customer service.
- Assist the Licensed Insurance Producer with administrative and clerical duties.
- Perform accurate data entry and maintain organized electronic and paper files.
- Process documents, scan, file, and maintain client records.
- Schedule appointments and assist with calendar management.
- Respond to client inquiries and provide outstanding customer service.
- Prepare, proofread, and distribute correspondence and office documents.
- Assist with basic administrative recordkeeping.
- Maintain office supplies and support daily office operations.
- Collaborate with team members to ensure efficient workflow and excellent client service.
Qualifications
- Previous administrative, receptionist, or office support experience preferred.
- Excellent verbal and written communication skills.
- Professional phone etiquette and customer service experience.
- Strong organizational skills with exceptional attention to detail.
- Ability to multitask and prioritize responsibilities effectively.
- Proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint).
- Strong typing and data entry skills.
- Experience with filing, document management, and general office procedures.
- Personal Lines or automobile insurance experience in an insurance agency environment preferred.
- Bilingual (English/Spanish) is a plus.
- Experience supporting executives, producers, or as a personal assistant is beneficial.
What We Offer
- Friendly and supportive work environment
- Opportunity to learn and grow within the insurance industry
- Professional growth and development
- Competitive pay based on experience
- Paid training
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Relocation assistance
Work Location: In person
Salary : $16 - $18