COVER Store Manager

Job Overview

The Store Manager manages the day-to-day operations of the COVER Store, ensures safe and efficient operations, fosters positive donor and customer relationships, and leads a team committed to community impact. The Store Manager is responsible for supervising staff and volunteers, managing inventory and donations, maintaining high retail standards, and driving sales to support COVER’s home repair program.

The Store Manager also provides operational support to Cover to COVER Books, including oversight of the point-of-sale (POS) system and the disposition of books that cannot be resold.

ESSENTIAL JOB FUNCTIONS & RESPONSIBILITIES

The Store Manager is responsible for working closely with the Executive Director to help advance COVER’s strategic priorities. This includes but is not limited to:

• Developing an annual store work plan with the Executive Director to further COVER’s strategic priorities.
• Tracking key metrics to evaluate progress towards annual work plan goals.
• Keeping the Executive Director apprised of challenges and opportunities as they arise.
• Supporting positive and collaborative working relationships across the organization through consistent participation in All-Staff meetings and Leadership Team meetings.
• Advancing the collective goals of the Leadership Team, within the framework of COVER’s strategic plan, as a member of COVER’s Leadership Team.

Skills and Experience Required

• 3 years experience in retail management or a similar industry, with experience managing daily cash operations, reconciling registers, and preparing deposits
• 3 years of experience successfully leading or managing staff or volunteers, with demonstrated ability to lead teams with compassion, accountability, professionalism and consistency
• Proficiency in understanding financial reports (sales, labor, expense tracking) and using such data to inform decision-making. Proficiency with point-of-sale (POS) systems and Google Workspace products (especially Google Calendar, Sheets, and Gmail
• Strong, effective interpersonal skills: ability to build relationships with staff, volunteers, and store donors; communicate clearly; handle conflict with tact; and develop a cohesive, high-performing team
• Proven track record working collaboratively and effectively in a team, ideally as part of a leadership structure
• Demonstrated success developing and meeting strategic and operational goals for a retail establishment, or comparable industry
• Excellent organizational and time management skills
• Ability to uphold confidentiality and maintain professional boundaries
• Must be able to pass a background check
• Familiarity with, or experience working with, building materials and products is a plus

Do you have a passion for creating systems, improving processes, and helping teams thrive? We are seeking a hands-on, mission-driven Store Manager to lead the daily operations of the COVER Store in White River Junction. You’ll be leading a dynamic team of staff and volunteers, managing store donations, and diverting items from the landfill – while generating profits to support. If this sounds like you, we look forward to your application!

Pay: $30.00 per hour

Expected hours: 40.0 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan

Work Location: In person

Salary : $30