On-Site Community Manager

JOB OVERVIEW

We are seeking a professional, energetic, and highly organized On-Site Community Manager to serve as the day-to-day management presence at a growing residential community in the Winchester, Virginia area.

This is an exciting opportunity for someone who enjoys working with people, solving problems, coordinating community operations, and helping create a welcoming and well-maintained neighborhood.

THE POSITION

The On-Site Community Manager will serve as the primary on-site point of contact for homeowners, residents, vendors, contractors, and the Association’s management team.

The ideal candidate will be professional, approachable, dependable, proactive, and comfortable taking ownership of day-to-day community operations.

KEY RESPONSIBILITIES

· Serve as the visible, on-site representative of the Association and management company.

· Provide excellent customer service and respond professionally to homeowner questions and concerns.

· Monitor the community’s common areas and identify maintenance, safety, cleanliness, and operational issues.

· Conduct regular community inspections and follow up on items requiring attention.

· Oversee day-to-day operations of the clubhouse, fitness center, pool, and other community amenities.

· Coordinate with vendors and contractors and monitor work being performed within the community.

· Assist with clubhouse and amenity reservations, access, and scheduling.

· Help establish and maintain appropriate procedures for use of community amenities.

· Monitor amenity access and report unauthorized use, damage, or other concerns.

· Coordinate with the management office regarding homeowner requests, violations, maintenance issues, and other Association matters.

· Maintain accurate records, logs, schedules, and other community documentation.

· Assist with community events, meetings, inspections, and other Association activities.

· Communicate important community information to residents as directed by management.

· Work cooperatively with the Board of Directors, developer representatives, management staff, vendors, and residents.

· Identify potential problems before they become larger issues and take a proactive approach to community management.

· Perform other duties necessary to support the successful operation of the community.

QUALIFICATIONS

The ideal candidate will have:

· Previous experience in HOA, property management, community management, hospitality, facilities management, or a related field preferred.

· Excellent communication and interpersonal skills.

· Strong organizational and time-management abilities.

· The ability to work independently and make sound decisions within established guidelines.

· A professional, friendly, and customer-service-oriented personality.

· Strong attention to detail.

· The ability to coordinate multiple projects and priorities.

· Basic computer skills and the ability to learn and use management software.

· The ability to interact professionally with homeowners, vendors, contractors, and Board members.

· A willingness to be visible and engaged within the community.

HOA/community management experience is preferred but not required for the right candidate. We are willing to train a motivated individual who has strong customer-service, organizational, and problem-solving skills.

WHAT WE ARE LOOKING FOR

We’re looking for someone who doesn’t simply wait for problems to be reported.

The successful candidate will be someone who walks the property, notices what needs attention, follows through with vendors and residents, communicates effectively, and takes pride in the appearance and operation of the community.

If you enjoy working with people and want a position where your efforts have a direct impact on the resident experience, we would like to hear from you.

Pay: $51,000.00 - $56,000.00 per year

Benefits:

• Paid time off

Work Location: In person

Salary : $51,000 - $56,000